Hospitality techtalk Hoist Group

In this week’s Hospitality techtalk Simon spoke with Rufino Pérez - Chief Operations Officer at NH Hotel Group with over 350 hotels spread across 28 countries in Europe, America and Africa. In this episode, Rufino reveals some of the secrets behind their success:

- Creating infinite price points to grow revenue

- Developing and successfully implementing a practical growth plan

- Leveraging new technologies such as machine learning, AI and more

- Re-opening strategy post-pandemic

- Trends in hotel guests’ behaviour and how to adapt to it



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Learn more: www.hoistgroup.com

In this week’s Hospitality techtalk Simon invited Jan Ekström, Director of Product Strategy at Hoist Group. Jan is an experienced hotelier who has launched and operated several hotels in his career. In this episode, he shares his insights on:

- Some of the key factors that drive guest satisfaction.


- Why a clean room and fast check-in are so important?


- How digitizing a hotel’s task management improves efficiency? And more



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Visit www.hoistgroup.com for more information.

In this week’s Hospitality techtalk Simon speak to Ben Morley, Managing Director at True Students – a student accommodation specialist operating and owning 5,000 beds in the United Kingdom.



Ben shares with Simon his deep knowledge, vast experience and passion for student accommodation, discussing:

- How technology is now the No. 1 factor influencing choice of accommodation among the digital natives

- How to create a “get-together” spirit in the pandemic world? and

- Is a typical student really that much different from today’s typical hotel guest?



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Learn more about Hoist Group at www.hoistgroup.com

Due to Simon’s short absence, in this week’s episode Khristina Quigley, Key Account Director for Hoist Group, talks to Jonathon Liu from glh Hotels about the relevance of mobile technology for hotels.


Jonathon who leads Marketing and Revenue Strategy for a collection of 18 luxury to mid-scale hotels across London, shares his views on:

- Use cases of mobile tech around the hotel

- The value it brings to guests, the hotel, and the wider world

- How its small savings scale up really quickly


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Learn more: www.hoistgroup.com

In this episode of Hospitality Techtalk, Simon and his guest, Juan Aguirre from the leading network provider CommScope Ruckus, discuss Digital Transformation and its importance in today’s hospitality industry. 



Amongst the several angles of digital transformation they explore:

- Where should hotels start their digital transformation journeys?

- How technology can improve hotel’s operation, staff efficiency and guest satisfaction?

- Challenges of implementing technology in an operating and well-established hotel

- The future of network, connectivity, and Internet of Things



Tune in and listen to this insights-packed conversation between Simon and his guest Juan.



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Learn more: www.hoistgroup.com

This week Simon speaks to the newest member of the Hoist Group family, Khristina Quigley, a Key Account Director who will nurture our relationship with Best Western.



During this session Simon and Khristina discuss:

- Digital transformation for hotels and its importance in today’s hospitality landscape

- How to use the pre-opening time and plan ahead for the recovery period; and

- Tons of valuable tips for your hotel that will boost your hotels brand, online presence as well as securing your revenues



Sit back, relax and enjoy! And don’t forget to subscribe to our channel to get weekly updates on Hospitality techtalk.



For more information visit: www.hoistgroup.com