11 episodes
MacroActive Radio Ken Brickley
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- Business
Behind the scenes look at how health, fitness & wellness influencers are scaling their businesses into the millions per year without sacrificing their brand or becoming just another XYZ ambassador.
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Why you NEED our Customer Support Team
How many messages do you receive per week? It is easy to become overwhelmed by everyone who wants to talk to you. When you launch your own platform, the same thing will happen to your email inbox. Having your own customer support team frees up your time and your mind to focus on the things you are passionate about!
Our Customer Support Team led by Brett Harman, Head of Customer Experience has a few achievements behind it including;
HelpScout Award 2020 - 6th in the world for customer satisfaction (HelpScout have over 10,000 clients in over 180 countries)95% happiness ratingLanguages: English, Spanish, Tagalog7 day coverageHow to get in touch about setting up this service? Reach out to support@macroactive.com and a member of our amazing team will help you.
Thanks for listening! -
The Importance of Google Reviews
In today's episode we break down why google reviews are so vital to the success of your business and how we can improve them!
Negative google reviews or none at all can have equal detrimental effects on the representation of your online business.
Reach out to our instagram @macroactive with any questions or feedback you may have. Looking forward to hearing your thoughts -
Scaling Impact (Chapter 1) by Ken Brickley
This is chapter one of our forthcoming book, Scaling Impact. If you've followed our story from the beginning, you'll recognize parts of this story.
The story has evolved even further since this was first published. I can't wait to release the subsequent chapters. This story is told through the experiences of Ken Brickley, now CEO of MacroActive.
Please reach out to info@macroactive.com with comments, questions and/or feedback. We'd love to hear from you.
Also, please give us a rating and comment and share with anyone you know in the fitness and wellness industry. -
American Ninja Warrior - Lenny López
Lenny López shares advice on growing the right kind of social audience - one that buys!
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Setting up a U.S. bank account from overseas (remotely)
Ken Brickley & John Fernandes (CFO of MacroActive) go through the process of setting up a U.S. bank account remotely, without having to fly to The United States of America (USA).
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Best Practices For Increasing Customer Lifetime Value (LTV)
Tomas Fernandez & Ken Brickley talk about the best practices for increasing customer lifetime value.