Spa Marketing Made Easy Podcast Daniela Woerner: Licensed Aesthetician

In this episode, I share practical tips and training on using Monday.com as a project management tool to streamline your day-to-day operations as a spa CEO.

If you've ever wondered how to document your responsibilities, track projects, and create standard operating procedures (SOPs), this is the episode for you.
I discuss the importance of clearly understanding your role as CEO and how to effectively delegate tasks to your team. I then walk you through the template I use that helps organize your monthly, quarterly, and yearly responsibilities, ensuring that your business can run smoothly even in your absence.
By documenting your processes and using a tool like Monday.com, you'll gain the freedom to step away from your business while knowing that everything is under control.

This episode is packed with practical tips and strategies to help you become a more efficient and effective leader.
In this episode, we discuss:
The critical importance of documenting your day-to-day operations and responsibilities as a spa CEO
How to use Monday.com to track projects, create SOPs, and delegate tasks to your team
Strategies for prioritizing your workload and ensuring that you're focusing on the most important tasks each day
The value of having a clear understanding of your role as a CEO and how to communicate that to your team effectively
How documenting your processes and using a project management tool can give you the freedom to step away from your business with confidence
A special gift for listeners who sign up for Monday.com using our affiliate link – a customizable template to help you get started


To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/377
Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.

In this episode, I take you behind the scenes of our transformative Sedona Spa CEO Intensive. This sold-out, two-day event brought together 50 incredible spa owners and leaders for an immersive experience focused on the fundamentals of running a successful business.
We kick off by discussing the unique format of our intensives, which are included for free in our Growth Factor® Membership. With the support of our amazing sponsors – Mangomint, High Level Marketing, Emage, and Dermaconcepts – we crafted an intimate and impactful event.
Day one began with a powerful 6-mile hike to a vortex, a high-energy area that pushed participants out of their comfort zones. The sense of accomplishment and camaraderie set the tone for the rest of the intensive.
Day two dove into the business essentials, with a strong emphasis on profitability. We explore the importance of focusing on profit margins and creating a livelihood through your spa business.
Join us for an inside look at an event that combines personal growth, business strategy, and the power of community. 
In this episode, we discuss: 
The power of stepping outside your comfort zone and doing hard things, as demonstrated by the group hike.
The value of connecting with like-minded entrepreneurs who understand the unique challenges of running a spa business.
Strategies for maintaining a focus on profit and creating a sustainable livelihood through your spa.
The importance of understanding the bigger picture and the "why" behind each member's business journey.
 
To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/376

Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
 

Today, we're addressing a scenario every spa owner will likely face at some point: the decision to fire a bad client. But what exactly makes a client "bad" for your business?

From those who consistently show up late or cancel at the last minute to those seeking endless discounts or disrespecting your team, we'll explore the types of behaviors that disrupt your business flow and negatively impact your team's morale.
Before you take the step to sever ties, I guide you through a reflective process. Have you set clear boundaries and communicated your policies effectively?

Sometimes, the solution starts with us.
For those moments when letting go of a client becomes necessary, we'll discuss how to handle the situation with professionalism, including a template for drafting that difficult email or letter.
The heart of this conversation is about protecting your team's energy and ensuring your spa's environment remains positive and productive.
In this episode, we discuss: 
Identifying a bad client and understanding the impact they have on your spa and team.
Key questions to ask yourself before making the decision to part ways with a client.
Strategies for clear communication and enforcing policies to prevent misunderstandings.
Best practices for firing a client with dignity, including how to craft a respectful goodbye message.
Plus, we created a sample email that you can download and use as a template.


To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/375
Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.

In today's episode of the Spa Marketing Made Easy podcast, we are honored to share the inspiring story of Debbie Lee, a Gold Star Mother who turned her heart-wrenching loss into a powerful mission to support our troops, veterans, and their families.


Debbie's life was forever changed when she received the devastating news that her son, Marc Alan Lee, was the first Navy SEAL killed in Iraq. Despite her unimaginable grief, Debbie chose to rise above and dedicate her life to defending our defenders and keeping the freedoms our troops have fought for.


Listen in as Debbie shares her incredible journey of resilience, love, and unwavering commitment to our military heroes.

In this episode, we discuss: 
How Debbie found the strength to turn her tragedy into a purpose-driven life, honoring her son's legacy and last letter home.
The incredible impact of Debbie's foundation, America's Mighty Warriors, in providing support and healing to veterans and their families.
The power of touch and self-care in helping veterans with PTSD, and how Debbie's foundation offers facials, treatments, and massages to those in need.
Debbie's tireless advocacy for our military community, from visiting combat zones to meeting with presidents and lawmakers on Capitol Hill.


To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/374
Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
 

In this episode of Spa Marketing Made Easy, we sit down with Alexis Robertson, award-winning esthetician and founder of Alxs Skn Gym, to uncover the secrets behind her incredible success story. Alexis shares how she planned and executed a wildly successful live event in just two weeks, resulting in a staggering $100,000 in sales in a single month!


Listen in as Alexis reveals the step-by-step process she used to create buzz, connect with clients, and drive attendance for her event. From leveraging her sales expertise to tapping into her existing client relationships, Alexis's tactical strategies are a masterclass in event planning and promotion.
 
Whether you're a seasoned skincare professional or just starting out, this interview is packed with inspiration and game-changing insights to help you level up your business. 
 
In this episode, we discuss:
The step-by-step process Alexis used to plan and execute her wildly successful event in record time.
How she tapped into her sales expertise and client relationships to create a buzz and drive attendance.
The mindset shifts which allowed her to let go of outcome attachment and focus on serving her community.
Alexis's unique approach to creating an unforgettable, fun-filled experience that left her clients feeling celebrated and loved.
To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/373

Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.
 

Hey there, it’s another deep dive on the podcast, and this time, we're unraveling the secrets to mastering your Google Business Profile with a special return guest, Ryan Files from High Level Marketing. If there's one thing we've learned, it's that the digital landscape doesn't stand still, especially not for Google.


Today, we're getting into the nitty-gritty of what’s new with Google Business Profile in 2024. Gone are the days when Google My Business was just a static listing. Now, we're talking a full-blown social integration makeover, and yes, it's a game-changer for your spa.


In this episode, we discuss:
The switch from Google My Business and what it means for your spa’s online spot.
How Google’s now spotlighting your social feeds and why it's your new best friend for drawing clients in.
Why picking the right category could be the difference between top of the page and not on the page. Ryan gives us the how-to.
Why updating your profile shouldn’t be a once-and-done deal. Think of it as your spa’s digital pulse.


To read the full show notes for this episode, visit: https://www.addoaesthetics.com/blog/372


Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.