Take It From Your Peers IntelePeer
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- Technology
Valuable insights from industry experts on best practices in digital transformation initiatives and the new customer experience. Learn more at intelepeer.com/podcast
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Design around communication
Interior design and physical space influences our thoughts, actions, and communications every day. Beth Benzenberg, Director of Interior Design at SHYFT Collective, talks to us about how she integrates communications and technology into the spaces she designs.
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Sweet retail communications with a candy legacy
John Zeno Louisez, Chief Legacy Officer and owner of Zeno's Boardwalk Sweet Shop, walks us through the rich history of his stores. Louizes describes the recent dive into new and different communication channels and his experience with eCommerce and online retail.
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Channel Partners and the IntelePeer Apex Partner Program
We reflect on the world's largest channel event, Channel Partners Conference and Expo, with Brent Earlewine, Senior VP of Indirect Channels. Earlewine’s vast experience includes building, recruiting, and cultivating an ecosystem of business partners to support omnichannel CPaaS. Learn more about our partner program – IntelePeer's Apex Partner Program, shifts in partners’ focus, and partner challenges.
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Modern communication solutions for the healthcare industry
Michael Ciancio, Vice President of Product Marketing, talks through how communication tools and telehealth can help improve your patients’ experiences in hospitals, dentists, and the healthcare industry as a whole. Failover, security, and ease of use make CPaaS an excellent choice for healthcare software solutions.
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Conversational AI in our lives: Chat bots and artificial intelligence for business
From consumer robot vacuums to voice automation, Coralina Quezada-Brito, Application Support Manager at IntelePeer, educates us on how far artificial intelligence has evolved. Businesses utilizing bots and machines to communicate and serve customers adapt faster without developers.
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Spam, fraud, and phone number reputation
Molly Weis, VP of Marketing and Communications at Numeracle, talks through the recent STIR/SHAKEN Caller ID Authentication framework and answers questions about call reputation and labeling. There’s a lot to learn and do about your call reputation management.