The Intel by Auror: Retail Crime Intelligence Podcast The Intel by Auror

On this episode of The Retail Crime Intelligence Podcast, Rob Wolf (Auror) talks with Police Chief Eric Clifford (Schenectady, NY) about connecting and collaborating across organizations and teams to make communities safer.

They cover everything from Chief Clifford’s career journey to lessons learned as a law enforcement leader – they also dive into the current state of community crime, retail’s role in that, and how leaders like Chief Clifford are addressing it in the US.

Eric Clifford is the Police Chief for Schenectady, the county seat of Schenectady County in Eastern New York. Chief Clifford is a certified Crisis Negotiator, Zone Five Regional Police Academy instructor, the former call-out coordinator for the Peer Support team, and trained as a bicycle police officer. He is also on the board of directors for the Zone Five Regional Police Academy and the Capital Region Crime Analysis Center.

Jump into the conversation:

[00:00] An introduction to Police Chief Eric Clifford

[07:55] Efforts to recruit and diversify the police force ongoing

[10:29] Shifting police mindset and building community trust through outreach programs

[15:37] The importance of addressing theft for community welfare

[21:31] County meeting discusses quarterly assessments, active shooter training, and emerging technology

[25:12] How partnerships help reduce crime and poverty in the community

[26:27] Expressing gratitude for community safety efforts, partnership, learning, and podcast participation

Resources:


Erics’s LinkedIn: https://www.linkedin.com/in/eric-s-clifford-40849a14/


Rob’s LinkedIn: https://www.linkedin.com/in/rpwolf/


Auror’s website: https://www.auror.co

We recently announced that public safety technology leader, Rob Wolf, joined Auror as Senior Director of Public Safety Solutions. 

On this episode, Rob joins the podcast to discuss all things law enforcement and public safety technology, diving into his interesting career background and entrepreneurial journey in this space. 

Prior to joining Auror, Rob led a company focused on building 911/CAD and RMS systems for small and mid-sized agencies. He is also the founder and former president of a software company that helped manage large-scale national security events and disasters, once recognized as Microsoft Partner of the Year.

Jump into the conversation:

[00:00] An introduction to Rob

[05:39] Rob’s career journey

[12:39] How retail crime rings impact us all financially

[14:25] Technology in law enforcement streamlines data for officers, aiding crime-fighting

[18:38] Auror focuses on bringing retail crime capabilities to law enforcement through license plate recognition

[20:44] Why a career is about people and teams

Resources:


Rob’s LinkedIn: https://www.linkedin.com/in/rpwolf/
Alaina’s LinkedIn: https://www.linkedin.com/in/alaina-kring-cpht-93108390/
Auror’s website: https://www.auror.co/

Join public safety and law enforcement veterans, Rob Wolf and Raul Aguilar, as they discuss the future of crime intelligence and answer questions from the crowd in this previously recorded LPF webinar.

Raul Aguilar is the Senior Director of Law Enforcement Partnerships at Auror. Prior to joining Auror, Raul served as the Deputy Assistant Director for the Countering Transnational Organized Crime, Financial and Fraud Division for Homeland Security Investigations (HSI) – the principal investigative component of the U.S. Department of Homeland Security (DHS).

Rob Wolf is the Senior Director of Public Safety Solutions at Auror. Prior to joining Auror, Rob led a company focused on building 911/CAD and RMS systems for small and mid-sized agencies. He is also the founder and former president of a software company that focused on helping manage large-scale national security events and disasters, once recognized as Microsoft Partner of the Year.

Jump into the conversation:

[00:0] Discussing the nexus between retail and law enforcement

[07:00] Rob Wolf’s background 

[10:13 How disruptive technology will impact law enforcement operations

[20:28] How retail crime poses challenges for law enforcement

[23:54] Law enforcement success story in Midwest fusion center

[31:12] Retailers can now easily send reports/evidence to law enforcement

[34:50] How retailers and police collaborate to combat crime

We recently announced that criminal investigations senior leader Raul O. Aguilar joined Auror as Senior Director of Law Enforcement Partnerships. On this episode, Raul joins the podcast to talk all things law enforcement and retailer collaboration – specifically how we can help strengthen those relationships, improve investigations, and drive safer outcomes. 

Prior to joining Auror, Raul served as the Deputy Assistant Director for the Countering Transnational Organized Crime, Financial and Fraud Division for Homeland Security Investigations (HSI) – the principal investigative component of the U.S. Department of Homeland Security (DHS).



Jump into the conversation:

[05:42] Raul’s background

[09:25] A dive into Homeland Security Investigations

[13:32] HSI research shows organized retail crime expansion

[17:53] Raul’s transition to a new role

[21:55] Learning from retailers and law enforcement networks

[25:06] Building partnerships to enhance law enforcement capabilities

[27:26] Closing statements 



Resources:


Raul’s LinkedIn: https://www.linkedin.com/in/raul-o-a-b6bbb1273/
Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
Auror’s website: https://www.auror.co/

Bobby Haskins (Auror) recently joined James Stark (Axis) on an LPF webinar about all things License Plate Recognition (LPR). Topics included how to integrate LPR into your existing safety strategy, technology considerations, and possible misconceptions about its use by retailers.



Jump into the conversation:

00:00 People, not vehicles, drive crime

04:21 The importance of people linking in retail investigations

06:24 How to create a safe environment for customers and employees

11:09 How cameras provide multipurpose intelligent data

12:56 Auror provides vehicle data for intelligence and security

21:09 Auror automates a vehicle interest list, boosting efficiency

30:08 How to ensure thorough camera coverage in high-traffic areas



Resources:


James’s LinkedIn: https://www.linkedin.com/in/james-stark-64400415/
Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
Auror website: https://www.auror.co/
Axis website: https://www.axis.com/en-us
LPF website: https://www.yourlpf.org/

Auror recently introduced an expanded product range to its Retail Crime Intelligence platform to help retailers and law enforcement reduce crime, loss, and violence.

In this episode, Tanya Johnson, Chief Product Officer at Auror, and Heather Legg, Director of Product at Auror, share how they use customer feedback and collaboration as a driving force in developing and improving their technology.

With an emphasis on responsible tech and AI, machine learning enhancements, and LPR, we are given a glimpse into the future of Auror for 2024 and beyond.



Resources:


Tanya’s LinkedIn: https://www.linkedin.com/in/tanyanjohnson/?originalSubdomain=nz
Heather Legg’s LinkedIn: https://www.linkedin.com/in/heather-legg/
Bobby’s LinkedIn: https://www.linkedin.com/in/bobbyhaskins/
Auror’s website: https://www.auror.co/
Read the full release and product descriptions: https://www.auror.co/the-intel/retail-crime-intelligence-platform



In this episode, you’ll learn:


How AI and machine learning can better serve retail partners and enhance harm reduction strategies
How Auror is committed to the responsible development and use of technology
Auror’s vision for 2024 and beyond



Jump into the conversation:

(1:17) An introduction to Tanya Johnson

(01:40) An introduction to Heather Legg

(04:36) How Auror is technology agnostic, allowing flexibility

(07:40) Utilizes customer feedback as its greatest input

(15:37) Emphasizing human involvement, privacy, and trust in technology

(20:46) Benefits, integrated modules, identifying loss using intel, AI, and machine learning