47 min
TICUP: Be Curious, Not Judgmental Essential Conversations
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- Mental Health
In this episode, we talk with Lisa Charlson, Human Resources Organizational Development Educator, and Jackie Griffin, Senior Director of Guest Services, both with University Health, a Level-One Trauma Center located in the heart of Kansas City, Missouri and
serving as both the urban-core, safety-net hospital and the teaching hospital for the University of Missouri-Kansas City. This conversation is filled with extremely practical advice for leaders, from leaders, including ways Trauma Informed Caring transforms conflict, how to have truly collaborative conversations even around difficult topics, and how to create compassionate culture that supports and includes absolutely every person your organization touches.
In this episode, we talk with Lisa Charlson, Human Resources Organizational Development Educator, and Jackie Griffin, Senior Director of Guest Services, both with University Health, a Level-One Trauma Center located in the heart of Kansas City, Missouri and
serving as both the urban-core, safety-net hospital and the teaching hospital for the University of Missouri-Kansas City. This conversation is filled with extremely practical advice for leaders, from leaders, including ways Trauma Informed Caring transforms conflict, how to have truly collaborative conversations even around difficult topics, and how to create compassionate culture that supports and includes absolutely every person your organization touches.
47 min