130 episodes

Welcome to Engaging Leader, your source for principles to communicate, engage, and lead with greater impact. This podcast will help you inspire trust, passion, and action.

Engaging Leader: Leadership communication principles with Jesse Lahey Jesse Lahey

    • Business

Welcome to Engaging Leader, your source for principles to communicate, engage, and lead with greater impact. This podcast will help you inspire trust, passion, and action.

    213: Dealing with Challenging Employees when Building Courageous Culture | with Karin Hurt

    213: Dealing with Challenging Employees when Building Courageous Culture | with Karin Hurt

    Some leaders look at their people, shake their heads, and say, “They can’t get there from here.” Sometimes that’s true. But often the solution is creating a stronger culture, where employees are encouraged and coached to contribute their best thinking.

    People are different, and these differences can add value. As a leader, you need to figure out the best ways to leverage the strengths of the human beings on your team.

    In part 2 of this conversation with Karin Hurt about her newest book, Courageous Cultures, we talk about dealing with five additional types of people who present a specific challenge:



    Just-Tell-Me-What-to-Do-ers: They consistently just want to be told what to do. 

    Just-Do-What-I-Sayers: They are often successful and just want people to line up behind them and do what they’re told.

    Let-Me-Do-My-Thing-ers: They are certain of their direction and methods.

    Silent Wounded: They don’t trust you—and with good reason. They’ve been burned by previous leaders.

    * Silent Ponderous: They may be quiet introverts, but they have insights you desperately need.



    Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources.

     

    Resources Mentioned in This Episode:



    Book: Courageous Cultures 

    Idea Inspiration Summit July 23

    Free executive strategy guide to creating a courageous culture

    Idea incubator guide (with pre-ordering)

    Book: Winning Well: A Manager’s Guide to Getting Results–Without Losing Your Soul

    Book: Overcoming An Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

    Online course: Results That Last: 7 Roles Every Manager Must Master

    Website: letsgrowleaders.com

    Twitter: @letsgrowleaders

    Facebook: /letsgrowleaders

    Engaging Leader 135: How to Lead Meetings That Get Results (and That People Want to Attend)

    Engaging Leader 054: Humility and Leadership: How to Teach Confident Humility



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    • 18 min
    212: Building a Courageous Culture that Facilitates Innovation and Problem-Solving | with Karin Hurt

    212: Building a Courageous Culture that Facilitates Innovation and Problem-Solving | with Karin Hurt

    “Why am I the only one who finds these issues? What’s wrong with my people? Why can’t they see this stuff and fix it?”

    If these frustrations sound familiar, you’ll love this conversation with Karin Hurt about her newest book, Courageous Cultures. We talk about building teams of micro-innovators, problem-solvers, and customer-advocates working together.

    In addition, we talk about dealing with three types of people who present a challenge. (In part 2 of this conversation, we talk about five more types of challenging people.)



    Idea grenadiers: people who toss all their ideas in your lap, want you to do them, but won’t do the work. 

    Schmoozers: people who talked a great game, but never help implement that plan that sounded so amazing when they presented it.

    Oxygen suckers: people who talk so much or so loudly that others don’t have a chance to contribute. 



    Karin Hurt is the award-winning author of several books and an Inc. Top 100 leadership speaker. She provides leadership development programs for organizations around the world. A former Verizon Wireless executive, she has over two decades of experience in customer service, sales, and human resources.

     

    Resources Mentioned in This Episode:



    Book: Courageous Cultures 

    Idea Inspiration Summit July 23

    Free executive strategy guide to creating a courageous culture

    Idea incubator guide (with pre-ordering)

    Book: Winning Well: A Manager’s Guide to Getting Results–Without Losing Your Soul

    Book: Overcoming An Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

    Online course: Results That Last: 7 Roles Every Manager Must Master

    Website: letsgrowleaders.com

    Twitter: @letsgrowleaders

    Facebook: /letsgrowleaders

    Engaging Leader 135: How to Lead Meetings That Get Results (and That People Want to Attend)

    Engaging Leader 054: Humility and Leadership: How to Teach Confident Humility



    Subscribe on your favorite podcast app:

    Apple Podcast | Google Play | Spotify |  Stitcher  | Other Ways to Listen

    • 22 min
    211: Breaking Through Barriers | with Dave Shurna

    211: Breaking Through Barriers | with Dave Shurna

    What barriers do you face? Whether in our personal lives, at work, or in our communities, we all face challenges that can prevent us from reaching our full potential. And the same is true for those you lead.

    Dave Shurna joins me to discuss tips from his new book about breaking through barriers of all types, and how to be a servant leader helping break barriers for other people too. 

    Dave is Executive Director of the nonprofit organization No Barriers, which he co-founded in 2012 along with Julie Dubin and Erik Weihenmayer (who was the first blind person to summit Mt. Everest). Dave is co-author of the new book What’s Within You: Your Roadmap to Living Life with No Barriers.

    By the way, Dave is one of my favorite friends from my college days. I remember that in addition to being smart, fun, and trustworthy, Dave was authentic and purpose-driven … and so it was no surprise that his career has focused on nonprofit leadership and social entrepreneurship.

    No Barriers empowers people of all walks of life to overcome obstacles, live a life of purpose, and give back to the world.

     

    Resources Mentioned in This Episode:



    Website: nobarriersusa.org

    No Barriers Summit: nobarriers.live 

    Book: What’s Within You: Your Roadmap to Living Life with No Barriers

    Podcast: No Barriers Podcast

    LinkedIn: /in/davidshurna/

    Facebook: facebook.com/nobarriersusa

    Instagram: instagram.com/NoBarriersUSA

    YouTube: youtube.com/channel/



     

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    • 42 min
    210: Practicing Antiracist Leadership

    210: Practicing Antiracist Leadership

    Today I share some reflections about what I’ve been reading, learning, thinking, and practicing over the past few weeks. How can we as imperfect leaders and human beings contribute to helpful solutions, rather than to ongoing conditions of inequality, discrimination, and fear … including the fear of talking honestly about topics like racism?



    Resources Mentioned in This Episode:



    Book: How to Be an Antiracist by Ibram X. Kendi

    * Episode 202 with Michelle King

    * Episode 204 with Michelle King



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    • 26 min
    209: Giving Feedback Without Hurting Psychological Safety | with Maya Hu-Chan

    209: Giving Feedback Without Hurting Psychological Safety | with Maya Hu-Chan

    Psychological safety is a team member’s sense of confidence that the leader and the rest of the team will not embarrass, reject, or punish them for speaking up. They feel safe to take risks, fully contribute, share ideas, and raise concerns – all of which are necessary for an organization to innovate, solve problems, survive, and thrive in today’s economy.

    In the absence of psychological safety, what you tend to get is people shutting down, playing it safe, and doing a lot of CYA.

    Obviously, psychological safety is critical for a team to be effective in the long run. But how can you build and nurture that kind of safety, while still holding people accountable … including giving negative feedback? 

    In this second conversation with Maya Hu-Chan, we talk about more of the principles from her new book about building trust.

    Maya Hu-Chan’s newest book is SAVING FACE: How to Preserve Dignity and Build Trust. Maya is the founder and president of Global Leadership Associates, is a globally recognized management consultant, executive coach, author, and speaker. She has trained and coached thousands of leaders from Fortune 500 corporations, nonprofits, and public sectors in North America, Asia, Europe, Australia, and Latin America. Previously, she was an anchor for the China Broadcasting Corporation in Taiwan and the CEO of a nonprofit organization in California. Her previous book was Global Leadership: The Next Generation.

    Watch a clip from the interview:



     

    Resources Mentioned in This Episode:



    Website: mayahuchan.com

    Book: Saving Face: How to Preserve Dignity and Build Trust

    LinkedIn: /in/mayahuchan/

    Twitter: @mayahuchan



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    • 28 min
    208: Saving Face: How to Preserve Dignity and Build Trust | with Maya Hu-Chan

    208: Saving Face: How to Preserve Dignity and Build Trust | with Maya Hu-Chan

    To be a leader who truly engages the hearts, minds, and behaviors of people, you have to authentically connect with them on a human level. You’ve heard the phrase, “People don’t care how much you know, until they know how much you care.” 

    In today’s age of connection, in order for people to trust you, be open to your influence, and be fully engaged in the team’s mission, you must earn their trust by consistently proving that you respect them and care about their whole being, including their dignity, pride, and reputation.

    I’ve been reading a fascinating book that applies universal concepts learned from centuries-old wisdom from Asian cultures to the new environment we face today in our global, ever-changing world. Today I’m excited to introduce you to the author of that book, Maya Hu-Chan, who grew up in Taiwan and has spent the past couple decades living in the US and providing executive coaching for leaders all over the world.

    Maya Hu-Chan’s newest book is SAVING FACE: How to Preserve Dignity and Build Trust. Maya is the founder and president of Global Leadership Associates, is a globally recognized management consultant, executive coach, author, and speaker. She has trained and coached thousands of leaders from Fortune 500 corporations, nonprofits, and public sectors in North America, Asia, Europe, Australia, and Latin America. Previously, she was an anchor for the China Broadcasting Corporation in Taiwan and the CEO of a nonprofit organization in California. Her previous book was Global Leadership: The Next Generation.

    Watch a clip from the interview:



     

    Resources Mentioned in This Episode:



    Website: mayahuchan.com

    Book: Saving Face: How to Preserve Dignity and Build Trust

    LinkedIn: /in/mayahuchan/

    Twitter: @mayahuchan



    Subscribe on your favorite podcast app:

    Apple Podcast | Google Play | Spotify |  Stitcher  | Other Ways to Listen

    • 30 min

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