Experience Designed Experience Designed

Ha Phan is an inventor, speaker, product and design leader. She specialises in emerging tech, user-centric product innovation and experimentation.

In this episode, we delve into her product innovation experiences at Zillow, GoPro and many others. We explore the evolution of design beyond traditional UX practices, especially in the realm of emerging technologies like AI. This conversation will spark new ideas and perspectives.

Don't forget to share this episode with your friends and colleagues—it's a conversation worth spreading!

Dr. Nick Fine⁠ is user research leader, known for advocating standards within the broader UX design community. He is also a recurring guest on our podcast. In this follow-up session, we continue exploring the theme of 'Better at UX Research than AI' and delve into the future of user research practices. We discuss how the UX industry and its user-centric approach will evolve over the next five years, emphasizing the significance of evaluative research in today's landscape, among other topics.

Kevin Richard⁠⁠ is a strategist, critical thinking and design leader. Also, a regular guest on the podcast with whom we dive into industry intricacies and specific hot topics.

In this episode, we will revisit sustainable futures, in particular, the Solarpunk as an upcoming design trend. We will also chat about the vanishing UX industry and often problematic positioning of design in businesses.

Cal Thompson (they/them) is a design leader and the VP of User Experience at Headspace. They are leading a talented and mindful team of researchers and designers. Cal has extensive experience working with emerging tech, enterprise and customer experience challenges.

In this conversation, we will focus on strategic product design, how UX is done at Headspace, what matters most to them when crafting mindful experiences, a career in design tips and much more.

Debbie Levitt, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers.

In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike.

Dan Saffer is a UX design leader, author and assistant professor at CMU Human-Computer Interaction Institute.

Dan's work has directly influenced my career development as such this conversation will also be extremely valuable to buddying and leading user researchers, designers and product managers.

We discuss everything AI: the industry, the good and not-so-great examples, principles that UXers and product folk should keep in mind and much more.