4 episodios
Swimming With Sharks: Customer Ops Unplugged Kevin J Dean
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- Economía y empresa
Dive into the deep end of customer service excellence with "Swimming with Sharks: Customer Ops Unplugged." Join host Kevin Dean as he interviews top leaders and innovators in the customer service industry, uncovering the strategies and insights that set them apart. Each episode offers candid conversations, practical advice, and real-world experiences to help you navigate the challenges and opportunities in customer operations. Whether you're a seasoned professional or just starting your journey, this podcast will equip you with the tools and knowledge to deliver outstanding customer experiences and stay ahead in the ever-evolving world of customer service. Tune in and swim with the sharks!
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Swimming With Sharks: Adventures in Sales Ops - Episode 4: Colleen Conneran
In this adventure, we talk with Colleen Conneran, one of ManoByte's newest Business Growth Consultants. Today's episode happens on the first day of INBOUND2020. This is significant because it is one of the largest sales and marketing conferences that, due to the pandemic, has gone 100% digital. Colleen discusses her initial reactions to the all-digital format and her first experiences with the INBOUND conference.Video Summary:In this episode, we talk with Colleen Conneran, Business Growth Con...
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Swimming With Sharks: Adventures in Sales Ops - Episode 3: Greg Accardo
In this adventure, we talk with Greg Accardo, Director of the LSU Professional Sales Institute. Greg explains to us how the program at the LSU Professional Sales Institute is training the next generation of sales leaders. Video Summary:In this episode, we talk with Greg Accardo, Director of the LSU Professional Sales Institute about:How to start and enhance a good business relationship.How "Spray and Pray Sales" is detrimental to the profession.His distaste for poor templates.How LSU use...
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Swimming With Sharks - Adventures in Sales Ops - Episode 2: Amy Post
ManoByte has launched a weekly live show, "Swimming with Sharks." Each week, host Will Smith brings in a guest and speaks with them about their experiences, expertise, and advice around Sales Operations. Tune in live every Tuesday at 2:00 pm EST via ManoByte's Facebook, LinkedIn, or YouTube page!In this adventure, we talk with Amy Post, National Marketing Manager for ODL Inc. Amy explains to us how the building industry has sped ahead almost 5 years in the past 6 months and how the indus...
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Swimming With Sharks - Adventures in Sales Ops - Episode 1: Kevin Dean
ManoByte has launched a weekly live show, "Swimming with Sharks." Each week, host Will Smith brings in a guest and speaks with them about their experiences, expertise, and advice around Sales Operations. Tune in live every Tuesday at 2:00 pm EST via ManoByte's Facebook, LinkedIn, or YouTube page!This week Will has ManoByte's CEO, Kevin Dean, on to discuss what "Swimming with Sharks" means, his experiences in the sales and marketing industry, ManoByte's culture, and more.Video Summary:In ...