English for Managers and Leaders Elle O'Keeffe, MBA PhD

In this episode, I discuss the five ways people tend to respond to conflict in the workplace: competing, collaborating, compromising, accommodating, and avoiding. 

In this episode, I talk about openness, conscientiousness, extraversion, agreeableness, and neuroticism. You will also hear my cat speaking in the background; he apparently has strong opinions about personality traits associated with leadership. 

CSR: Corporate Social Responsibility: Organizations doing good for communities, the environment, and people everywhere. In this episode I discuss what CSR is and is not. Vocabulary: social responsibility, legislation, regulation, philanthropy. 

CMAPP stands for context, message, audience, purpose, product. This is a framework for planning and drafting a message in the workplace. I hope you find this episode an interesting way to practice your listening skills. Vocabulary: context, purpose, product, convince, persuade.

In this episode, I discuss four functional areas of HR: staffing, training and development, motivation, and maintenance. 

In this episode I discuss the basics of Corporate Social Responsibility. Key Terms: community, environment, ecological, social, PR, cynical