145 episodes

Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future.
Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending. 

Leaders in Lending Leaders in Lending

    • Technology

Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future.
Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending. 

    Under Inflationary Pressure: Reshaping Strategy

    Under Inflationary Pressure: Reshaping Strategy

    On today’s episode, host Lynn Sautter Beal is joined by Matt Hrna, Senior Vice President at Regions Bank to discuss inflationary pressures and market volatility impacting banks today. Leveraging over a decade of expertise and experience, Matt covers a wide range of challenges and opportunities faced by players throughout the financial industry. 

    Although economic uncertainty continues to abound, there are systems and practices lenders can take advantage of to mitigate risk while adopting innovative solutions—all of which Matt helps us uncover.

    Join us as we discuss:Consumers turning to Home Equity Lines of Credit (HELOCs) to address various financial needsThe impact of the student loan repayment resumption on credit behaviorWhy all lenders should develop a “recession playbook” and remain proactive amid uncertaintyThe importance of maintaining primacy and deepening relationships with existing customers

    • 19 min
    The Fairness Frontline: Insights in Fair & Responsible Banking

    The Fairness Frontline: Insights in Fair & Responsible Banking

    For many in the financial industry, it’s not hard to see banks and financial institutions committed to providing services that are both effective AND ethical. But all that work is for nothing if fair and responsible banking practices aren’t carried out successfully.

    Today, host Lynn Sautter Beal speaks with Lindsay Yousif (Executive Director of Compliance at Ally) and Nick Roesler (Fair and Responsible Banking Officer at U.S. Bank). In their roles as chairs of the CBA’s Fair and Responsible Banking Committee, Lindsay and Nick have done plenty of work and acquired plenty of knowledge on how to proactively and collaboratively address opportunities and concerns in the realm of fair and responsible banking.

    Join us as we discuss:How to leverage a strong network of banks for guidance and best practicesThe challenges posed by non-prescriptive guidances and how financial institutions can navigate themHiring and retaining talent in fair and responsible banking

    • 26 min
    No Place Like Home Equity: 2024 Lending Insights

    No Place Like Home Equity: 2024 Lending Insights

    This week, host Matt Snow talks with Mike Shepard, Senior VP - Head of Consumer Lending Partnerships at U.S. Bank, about trends, best practices, and concerns within the world of home equity lending. 2022 was a strong year for the industry despite the upward trajectory of interest rates, and homeowners are continuing to leverage home equity for purposes like debt consolidation and home improvement projects. Still, the industry remains in flux — with regulatory developments, consumer sentiment, and tech advancements shaping the scope of best practices.

    Leveraging his years of experience in the industry, as well as his role as chair of the Home Equity Lending Committee, Mike provides plenty of actionable insights for lenders and consumers alike.

    Join Matt and Mike as they discuss:The main challenges of today’s home equity lending marketWhat factors are contributing to Matt’s sense of cautious optimism regarding home valuesThe vital role of collaboration within institutions like the Home Equity Lending Committee.How the uses of home equity funds have shifted over the years

    • 26 min
    Launching Upstart’s AI Certification Course

    Launching Upstart’s AI Certification Course

    AI is top of mind for most financial services organizations, but the question of, 'where to begin?' remains. Upstart's new AI in Financial Services Professional Certification course is designed to give banking professionals a firm grounding for the potential of AI in financial services —with a particular focus on credit—as well as practical tools to help them begin the journey of applying AI inside their organizations. 
     
    This week, host Lynn Sautter Beal is joined by Jeff Keltner, Startup Advisor at Upstart — and former “Leaders in Lending” host — to talk about Upstart’s AI in Financial Services Professional Certification course.

    Discussed in this episode:
    Why Upstart decided to develop the course — and who it’s forThe content and structure of the course modulesProcess of developing the course (from writing scripts to recording lessons)The importance of empowering financial services professionals with knowledge of AI tailored to their field
    Register for the course, which is free for a limited time: https://live-upstart-ms.pantheonsite.io/ai-certification/

    • 15 min
    2024 Auto Trends: Financing, Sales, and Consumer Behavior

    2024 Auto Trends: Financing, Sales, and Consumer Behavior

    On today’s episode, host Matt Snow is joined by Melinda Zabritski, Sr. Director at Experian Automotive, and Mark Pregman, Head of Credit Operations at USAA. Whether due to rapid technological innovations (like the advent of electric vehicles) or economic factors (everything from lending rates to unemployment), the landscape of auto sales and lending is shifting more rapidly than ever. 

    With their collective experience and expertise in lending and the auto market, Mark and Melinda are perfectly suited to help us make sense of this current moment — to give us a sense of where we may be heading.

    Discussed this week:
    Why concerns surrounding affordability persist, despite the rise in average loan amountsThe challenges hindering EV adoptionHow limited inventory impacts affects loan-to-value ratios and shapes consumer purchasing patternsGrowing delinquency rates, and what they may be attributed to

    • 34 min
    Charting the Economic Horizon: Resiliency, Risk and Credit Trends

    Charting the Economic Horizon: Resiliency, Risk and Credit Trends

    To reliably forecast what the future of finance the economy holds, you must be able to assess the current moment.

    This week, host Lynn Sautter Beal speaks with Joseph Mayans, Chief Economist at Experian, who shares his economic and credit outlook for the year ahead in 2024, along with consumer credit trends and potential risk areas. 

    Join us as we discuss:
    Key factors shaping a more optimistic 2024 compared to 2023The dichotomy between a strong economy and labor market with slow credit growthConsumer spending and increased delinquenciesThe housing market and potential risks on the horizon

    • 29 min

Top Podcasts In Technology

The Vergecast
The Verge
Acquired
Ben Gilbert and David Rosenthal
Lex Fridman Podcast
Lex Fridman
TED Radio Hour
NPR
Darknet Diaries
Jack Rhysider
Deep Questions with Cal Newport
Cal Newport

You Might Also Like

WSJ Your Money Briefing
The Wall Street Journal
The Journal.
The Wall Street Journal & Gimlet
Big Take
Bloomberg and iHeartPodcasts
The Mel Robbins Podcast
Mel Robbins
The Knowledge Project with Shane Parrish
Farnam Street
Wall Street Breakfast
Seeking Alpha