IT Leadership Insights by Future Processing is an online programme is for CIOs and senior IT executives who struggle with meeting their business’ needs with current IT and are considering outsourcing as a solution.
We talk with the industry’s leaders to gain their perspective on IT, outsourcing, business and nearshoring and get them to share their insights and advice.
How to rise to a global payment challenge?
Together with our guest, Igal Rotem, we'll discuss the world of payments and how to rise to the global payment challenge. It’s a very interesting aspect, especially bearing in mind that the payments market is one of the biggest market sectors across the world of finance.
There’s surely an urgent need for universal real-time global payments across global markets – especially when we think about cross-border payments. International businesses today increasingly expect this global access to finance in real-time.
Igal Rotem is a high-tech executive and serial entrepreneur, former founder and CEO of a publicly traded (NASDAQ) company, with extensive business development, sales management and strategic business planning skills. Igal is currently a CEO and a board member of Cedorax – a global merchant acquiring bank, with best in class cross-border processing capabilities, that focuses on online commerce and omnichannel payment transactions.
How NOT to do B2B Marketing in the IT industry - challenges and takeaways
B2B marketing is a tough nut to crack, especially during the pandemics where we all had to change our ways of work to certain extent. One of many examples comes from my own experience - being part of the Field Marketing department and focusing, among others, on exploring business relationships at different events, COVID-19 turned it all upside down and we had to look for other possibilities enabling us to build long-lasting partnerships, rather than flying over the world and meeting people face to face.
However, with or without pandemics, when it comes to B2B Marketing in the IT industry the competition is fierce and the companies keep on coming up with more and more unique solutions how to attract potential customers.
Some of them focus mostly on the short-term actions, which are great in generating business here and now, some invest also in the brand building which additionally offers long-term benefits and translates to business growth in the future. Finding the balance between the two approaches seems like a way to go, but it’s not an easy task for the Marketing department.
My guest is Russ Powell, who has a very interesting story to share.
Cracking Switzerland – a go-to place for tech innovation
I think we all agree that in terms of tech hubs, Switzerland has this cozy place in our minds as a go-to place, but have you ever wondered why is that? What makes it so special? When we think of Switzerland and tech what comes to our mind is blockchain, Crypto valley, startups – concepts which are simply innovative and at the same time sexy. They draw attention, tempt investors and as a result of these and numerous other reasons - make money.
Together with my guest Sheraz Ahmed we will try to understand what the secret behind Switzerland’s status is and perhaps we will be able to find out the recipe for success – many regions have already attempted to reach a similar status, but none of them has reached the goal yet.
Evolution of financial inclusion and financial literacy
The rapid acceleration of fintech industry in the past years, especially caused by the pandemics, has influenced lifes of many people worldwide – also when it comes to the financial aspects. But there are still areas where the levels of financial inclusion and financial literacy are low.
There’re several reasons why it is important to improve these levels since on the one hand, financial literacy and financial inclusion touch on the very basic, core needs of individuals, and on the other hand - it has a huge impact in the large scale, on economies of the countries and their growth.
Research by EY presented that financial inclusion could improve GDP by up to 14% in more rural, developing economies like India and 30% in frontier markets like Kenya. Such increase would make a huge difference in terms of the economic growth.
My guest is Nina Mohanty who is passionate about FinTech and how it can better financial inclusion and financial literacy.
How Private Equity approaches IT in their investments
One of the ways for a business to thrive and develop is to be backed by Private Equity. The areas which Private Equity targets are quite wide but very often it invests in the IT-related industries or directly into technologies developed by the companies from various sectors. Considering how well IT stands throughout the pandemics and how COVID accelerated the need for the digital transformation it seems that such a trend will only continue to gain grounds.
However, every owner should bear in mind that an investor usually has lots to say in terms of the technologies they invest in and quite often may impose certain solutions on the company. It is therefore essential to consider how the relation PE – owner could look like, on the one hand, from the point of view of an investor, and on the other hand, of an owner. It is crucial to understand that to make it all work and bring tangible benefits.
Today we will discuss with James Prebble how Private Equity approaches IT in their investments.
How technology has transformed telemedicine. Consumer benefits of telehealth.
Medicine 20 years ago and medicine today is not the same science in terms of technological acceleration it has faced throughout the years. It seems that 2020 made it even more advanced and technology-oriented considering the ongoing pandemics and the need to limit in-person appointment but maintain the same level, or at least close level, of access for the patients.
In 2019, less than 10% of consumers had a telehealth visit within the past year. In 2020 such visits became a must-have and one month into the lockdown, about 80% of our visits were happening virtually. This shows the huge acceleration we had to face, both in the terms of technological background as well as patient-doctor interactions.
Together with my guest, Sebastian Boëthius, we will touch upon exactly those two aspects of telemedicine: the technology side and the human part. Both approaches are essential for telemedicine to bring the necessary effects and provide healthcare to those in need, especially now.