Process and Quality Excellence Pointers Thomas Pyzdek

Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.

Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?

Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the American version of Japan's successful approach to improving products and processes.

What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.

There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.

Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!