The Resilient Journey Mark Hoffman

This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a journey through a complex program”. But he also says, every journey needs a roadmap.
Hello everyone and welcome to episode 138 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by best selling author, and Goodyear Director of Global Business Continuity - Mike Janko.
In this episode Mike and Mark talk about the need for benchmarking by building a program scorecard. Mike says you can’t improve what you can’t measure – and the real value comes in understanding how well you execute your plans and how resilient you really are.
Mike explains his phrase “Lead, Follow and Guide the Way”.
 
Be sure to follow The Resilient Journey!  We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
 

It’s been called “America’s Pastime”. Major League Baseball is the pinnacle of professional baseball in North America. 30 teams split between the American and National Leagues. But what does it have to do with resilience?
Hello everyone and welcome to episode 137 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by James Green and yes we are talkin’ baseball….and resilience. In this episode James and Mark talk about analytics and self-care when the game is a grind. Also, the recent decision by major league baseball to incorporate stats from seven negro leagues into their record books. And Mark makes a promise – each baseball question has a direct link to the resilience industry. (Even the question about Angel Hernandez).
Well, not exactly -  when the guys get into a debate about who would win a world series and which team to cheer for, all bets are off.
Be sure to follow The Resilient Journey!  We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
 

This week we are putting a bow on our conversation about demonstrating and articulating value. You may be doing all the right things, but if you aren’t reporting it properly you might be doing yourself a disservice.
Hello everyone and welcome to episode 136 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by friend of the podcast Steve Strout, a long-time C Suite Executive and Board Member. Steve gives us the inside scoop on what Boards and executives are looking for. Simply put – he tells us how to present your program. Steve tells Mark we need to start with “Why” and learn how to tell an effective story – but he adds, be careful what you say.
And, there’s a crucial takeaway…a “nugget” that you won’t want to miss that will make sure your reporting always resonates with the board.  
 
Be sure to follow The Resilient Journey!  We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

This week we want to do something a little different. If you’ve been paying attention, you’ll know that – over the past few we have been talking about the need for a new approach to business continuity.
Many still struggle to show the value of their program. But why?
Hello everyone and welcome to episode 135 of the Resilient Journey podcast, presented by the Resilience Think Tank.
In this post-pandemic world, where seemingly every C Suite and Board on the planet has an increased view of the need for resilience, and in a year when risks and threats abound – everywhere from climate change, cyber and supply chain risks to severe weather and geopolitical unrest – it makes us wonder – what are we as resilience professionals not doing enough of to show our executive teams that we add value?
The answer? It’s time for Instantaneous Improvement.

We share a fundamental principle with this week’s guest. Be easy to do business with. As resilience professionals that translates to one thing: Showing value in everyday activities.
Hello everyone and welcome to episode 134 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by Frank Shultz, founder and CEO of Infinite Blue. In this episode Frank and Mark talk about breaking traditional BCP rules, demonstrating value every day and how to not annoy your stakeholders.
Frank says the conversation about value has to be about resilience, not ROI. And that it’s critical for us as resilience professionals to really understand what it is that our organization is trying to achieve.
And what does Mapquest and Waze have to do with all this?
 
Be sure to follow The Resilient Journey!  We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.

This week’s episode is a story about the word “and”. It’s a living blueprint about vulnerability AND resilience, love AND compassion, transformation AND empowerment.
Hello everyone and welcome to episode 133 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we invite you to listen to an intimate conversation about suicide, life choices and a blueprint for transformation as we are joined by author Wendy Beth.
Wendy explains the changes in her mindset after she survived a suicide attempt 35 years ago. She went from wanting everything to go dark to being a person who has a story to tell and now realizes she has a right to be happy…and to create happiness.
And Wendy has advice that we all need to hear, including a reminder that You. Are. Irreplaceable.
 
Be sure to follow The Resilient Journey!  We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.