Presented by Flourish Conference founders, Holly Glowaty and Kristen Thiry, Flourish in a Flash provides quick essential updates and information about retail, loyalty programs, and branded currency while also giving a behind the scenes glimpse of preparations for the yearly Flourish Conference—one of the must-attend industry events for brands ready to grow their gift card programs.
Enhancing the Gift Experience
In this episode we welcome Dan Farrell, VP at Loop Commerce to discuss how the gift card industry has changed and what additional opportunities exist to maximize the gifting experience. Kristen and Dan will review ho gift cards have changed over the years, what new technologies are helping merchants make them more personal, and why viewing gift cards as a digital currency is important for growth.
The Importance of Data Transparency
We are thrilled to welcome an esteemed panel of industry leaders including: Pete Kledaras, CEO of Paylitix, Deb Merkin, CEO of GiftCard Partners, Cameron Krost, Gift Card Manager with Topgolf
and Laura Parker with Best Buy for an important conversation about the need for data transparency and increasing transparency can move the branded currency industry forward.
What One Processor is Doing to Help Their Clients Thrive During COVID-19
This week, Kristen welcomes Mo Chaar, Chief Commercial Officer with Givex, to learn about their new COVID-19 assistance programs available to clients and how these programs continue support the industry's needs during these challenging times.
Becoming and Essential Business
This week Kristen welcomes Eric Thiegs and Ashley Harris from NGC about their unique experience in shifting operations during COVID-19 and how NGC continued to support the industry's needs. Throughout the conversation Eric and Ashley address shifting trends since COVID, changes to business that needed to be considered, what trends or changes may last, and also preview brand new data focused on B2B gift cards.
The Next Evolution of Loyalty and Payments
This week Kristen welcomes Jay Klauminzer, CEO of Raise, to discuss how the company has evolved from solely a secondary marketplace to a new loyalty and payments platform. Kristen and Jay also address national trends of shopping local during COVID-19 and what that means for branded payments as well as broader international industry trends.
How Businesses are Pivoting and Offering Additional Services
Kristen Thiry welcomes Joe Galano with Archway Marketing Services and Jason Sheets with Entelliment to discuss the new ways organizations within the branded payments industry have shifted in response to COVID-19 and discuss what new services are now being offered in or to meet customer needs.