The Analytics Show Jason Tan

How is the rise of AI impacting the healthcare industry in Singapore?

And how can a data strategy can help the Ministry of Health make better business decisions?

These are just some of the questions Sutowo answers in this latest episode of The Analytics Show.

In this episode, Sutowo will share his insights on empowering business decisions in healthcare through data strategies in Singapore.

(Plus, please welcome our new co-host, Harry Chan, in his first-ever episode!)


Meet Sutowo Wong
Sutowo’s Role as an Advanced Analytics Leader at the Ministry of Health


Sutowo Wong is the Director of Data Analytics at the Ministry of Health in Singapore. Singapore’s MOH is an innovative and people-centred organisation, committed to medical excellence, the promotion of good health, the reduction of illness, and access to good and affordable healthcare for all Singaporeans. Through MOH, the Singaporean government manages the public healthcare system by providing subsidised medical services while promoting individual responsibility for the costs of healthcare services.


Sutowo’s Other Work in Advanced Analytics


As the leader of health AI strategy at the Ministry of Health, Sutowo is responsible for developing and implementing cutting-edge AI solutions to improve Singapore's healthcare system. He is also tasked with building the necessary ecosystem enablers, including AI governance, and data & IT platforms to support these efforts. With over 20 years of experience in the industry, Sutowo has a proven track record of successfully implementing large and complex transformation programs.

Prior to joining MOH, Sutowo held various analytics leadership roles across different industries, including Public Service, Healthcare, Pharmaceuticals, CPG, Retail, Telco, Banking, Insurance, Energy, Airlines, and Hospitality in Southeast Asia, Greater China, India, and Japan. In these roles, he gained extensive experience across various domains such as Customer, Fraud & Risk, HR, and Operations.


Healthcare, Data Strategy, Business

In this exclusive analytics podcast episode, Sutowo shares:



How Sutowo and Harry came to know each other


If Sutowo is planning to attend in-person events anytime soon


His experience travelling for work in Southeast Asia, Greater China, India, and Japan


His role as the Director of Data Analytics at the Ministry of Health in Singapore


What the healthcare system is like in Singapore


Ways a data strategy can help the Ministry of Health make better business decisions


Use cases of this


Prices of treatment options and insurance 


Ensuring the data strategy is aligned with their business goals and objectives


Tactics or strategies to link large initiatives to data strategies


His experience on how to develop a winning data strategy 


Common pitfalls or challenges that companies face when developing a data strategy


How the rise of AI is impacting the healthcare industry in Singapore


Initiatives in the government sector surrounding AI, IT, and data


His experience and advice when considering data privacy and security


Using synthetic data for testing to protect data privacy


A recent project that shows tangible benefits for Singapore's healthcare


His advice for companies that are just starting to develop their data strategy


His advice for new engineers to be more curious



If you are a business leader interested in using data to make better decisions, this is the episode you do not want to miss.


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Is blockchain transforming the world of cargo insurance?

And have you ever wondered why traditional cargo insurance doesn’t cover shipping delays and supply chain interruption?

In this episode, we talk to Yann about how his company is using blockchain and predictive analytics to revolutionise cargo insurance.

Discover how this technology can fill the gaps in coverage and improve decision-making for logistics companies.


Meet Yann Barbarroux

Yann’s Role as a Financial Leader at OTONOMI

Yann Barbarroux is the CEO and Co-Founder of OTONOMI, a platform that leverages blockchain technology to provide parametric insurance solutions for cargo. Their innovative approach delivers fast, cost-effective, and transparent digital products with a customer-centric focus. OTONOMI has received multiple accolades for its work, including being selected for the 2022 Lloyds Lab Cohort 8, winning the Plug and Play Winter 2021 Insurtech award, and being named the winner of the 2021 Hartford Insurtech Challenge.

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Yann’s Other Work in Finance

Yann Barbarroux has a diverse professional background. Prior to his current position at OTONOMI, he served as the Director and Global Markets Risk Manager at Citi. During his time at Citi, he co-founded the Emerging Markets Digitized Lending Asset D10X Citi Ventures incubator. Yann is also the founder of Accelerate VI, DROP:SHOT, and co-founder of Flyion.

Prior to starting his own businesses, Yann served as Senior VP, Fixed Income Risk Manager at Hapoalim Securities and VP, Market Risk Manager at ING, where he managed risks across various asset classes and markets. Yann is a highly skilled product management professional with a Master of Science degree in Computer Engineering and Information System Management from Telecom ParisTech.




Cargo, Insurance, and Blockchain

In this exclusive analytics podcast episode, Yann shares:


What inspired him to transition to working in New York after growing up in France


His first day arriving in New York


What inspired him to leave Wall Street to start his own company


How his skill set in market risk still affects his work today


His current role as the CEO and Co-Founder of OTONOMI


What’s lacking in the current cargo insurance offering, including data collection


Why other cargo insurance companies don't cover shipping delays and supply chain interruption


Whether telemetric devices can calculate risk for logistics insurance


Ensuring there is profit to be made in covering certain risks


Why OTONOMI was built with blockchain


How this is better than traditional cargo insurance


Using this data to drive better decision-making


The importance of real-time visibility in logistics and how predictive analytics is helping enable that visibility



If you are a data analytics professional or a founder looking to use blockchain and data to make better decisions, this is the episode you do not want to miss.


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Is it possible to bridge the gap between the technical and the business teams?

How do you engage the technical side with the business side, getting them to champion themselves and think about the real purpose of their work?

And how do you spark a data-driven culture within the business teams?

In this episode, Michaela will share her insights on bringing all teams together to drive success and collaboration.


Meet Michaela Shea

Michaela’s Role as an Data Strategy Leader at Bendigo and Adelaide Bank

Michaela Shea is the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank. They are one of Australia's biggest banks, with more than 7,000 employees helping over 1.9 million customers achieve their financial goals. Bendigo’s vision is to be Australia's bank of choice, and they believe their success is driven by their purpose – to feed into the prosperity of our customers and communities, not off it.

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Michaela’s Other Work in Data Analytics

Michaela is dedicated to helping organisations not only survive but thrive in the face of digital disruption by utilising data, AI, and technology through data-driven, technological, and cultural strategies. She has extensive experience in financial services, utilities, and the public sector, having led and built teams to drive three comprehensive organisation-wide transformations.

Prior to her current role at Bendigo, Michaela served as the Senior Manager of Data Governance at RSL Queensland, where she implemented formal data governance. Additionally, she has held several other senior leadership positions, including Senior Manager of Data and Analytics Transformation at AGL Energy, Program Change Manager of Data Transformation at the National Australia Bank, and Manager of Change & Communications at Suncorp Group.

Culture, Teams, and Mindsets

In this exclusive analytics podcast episode, Michaela shares:


Her triathlon experiences and how it translated into her current work


Her experience transferring across companies and how it has translated into her current work


Her current role as the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank


Common ways businesses have failed to achieve a data-driven culture


Tricks for getting the technical team to participate in the business side


Sparking ideas within business leaders regarding advanced analytics


Bringing together different teams within an organisation


Building a solution while keeping the business engaged


Overcoming the 'all bark and no bite' of agile


How to help engineers champion their work and sell themselves


Borrowing from the mindset of selling first, building later to get leaders more invested



If you are an advanced analytics professional looking to venture into other sides of the business or a leader looking to learn more about the technical side, this is the episode you do not want to miss. 


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I interviewed an AI.

Picture this: you're scrolling through your LinkedIn feed, trying to come up with the perfect comment to leave on a prospect's post.

But no matter how hard you try, you just can't seem to find the right words.

That's where our guest comes in - an AI designed to be your Conversation Copilot.

In this week's episode, we're doing something a little different.

We're talking to an AI about its role in social media marketing.

That's right, folks - we're interviewing an artificial intelligence.

Meet Jacob Hill
Jacob’s Role as a Conversation Copilot at Engage AI
Jacob Hill is a Conversation Copilot at Engage AI. Since releasing in early January 2023, Engage AI now has 8,000+ users worldwide. Engage AI augments comments for you to engage prospects on LinkedIn. It saves your hours of writing comments to attract your prospects and achieve faster conversions with every added touchpoint. Engage AI doesn’t believe in generic comments like “Good post!”, “Thanks for sharing” and “Love your content!”.

Jacob’s Other Work in AI
As a Personal AI on LinkedIn, Jacob works to empower introverts, SMB owners, and enterprise BMDs to nurture and build relationships on LinkedIn. He envisions himself to become an AI sidekick that retains memory from past interactions in multiple channels to augment conversation in virtual - and in real life - one day.

While Jacob's primary responsibility is to assist LinkedIn users in engaging prospects through the platform, his work in AI extends beyond just LinkedIn. Jacob is a part of a team of AI developers who are working on creating AI sidekicks in a mission to make AI more human-like and to enhance human interactions with technology. Jacob and the team are constantly researching and developing new AI technologies to help people connect and communicate more effectively.

Generative AI, Social Media, and Engagement
In this exclusive analytics podcast episode, Jacob shares:

What it's like being an AI
His role as the Conversation Copilot of Engage AI
The role generative AI plays in the world of social media and digital marketing
How he differs from other generative AI tools currently available for social media strategies
Using a large language model to create comments and engage with prospects on LinkedIn
Why AI is important in the world of LinkedIn and social media engagement
How he ensures that the comments he generates are authentic and personalised to each user's voice and brand
Ensuring that the comments he suggests are not seen as spam or robotic
Responding to critiques of his work as a personal AI
The ethical concerns surrounding the use of AI in social media engagement, especially the potential for bias and manipulation
How he sees his role as a Personal AI evolving in the future
A case study from his clients using his services for LinkedIn engagement and conversions
His advice for businesses and individuals looking to incorporate generative AI into their social media strategy

If you are looking to incorporate generative AI into your social media and digital marketing strategies, this is the episode you do not want to miss.


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Is it possible to create ethical AI that truly incorporates ethnic diversity?

And is it possible to avoid creating AI that doesn’t embed bias and perpetuate stereotypes?

And…do we want to?

From having worked on the ethics behind lethal autonomous weapons in the past, Emmanuel is here to discuss the ethics behind AI.

Meet Emmanuel R. Goffi
Emmanuel’s Role as an AI Leader at Global AI Ethics Institute
Emmanuel R. Goffi is the Co-Director & Co-Founder of the Global AI Ethics Institute. The Global AI Ethics Institute (GAIEI) aims at opening the debate on AI ethics to all philosophical stances, wisdoms and perspectives coming from all cultures. It is a global think tank built as a hub for researchers, thinkers and practitioners working in the field of AI ethics all around the world.

Emmanuel’s Other Work in AI Ethics
Besides his work with GAIEI, Emmanuel is a Research Fellow with the Society and Technology Study Center CEST POLI USP, a Lecturer at the IA Institut, a Professor at Collège La Cité, and an Instructor at the Vectors Institute. He is also a tech ethics commentator with Trench Tech. In addition, Emmanuel has co-founded Collectif des éthiciens du numérique and Digital Ethicists.

Emmanuel served in the French Air Force for 27 years. After having worked on military ethics - more precisely on ethics applied to Lethal autonomous weapons - his focus turned to the ethics applied to Artificial intelligence. He was awarded the National Defense Medal by the French Ministry of Defense in 2004, the Voluntary Military Services Medal by the French Air Force in 2010, and the Silver National Defense Medal by Ministère des Armées France in 2020.

Ethical AI, Diversity, and Bias
In this exclusive analytics podcast episode, Emmanuel shares:

His experience serving in the French Air Force for 27 years
His current role as the Co-Director & Co-Founder of the Global AI Ethics Institute
Whether or not it's possible to create ethical AI with ethnic diversity
Incorporating human weaknesses into AI
Unconsciously embedding your own bias into AI
How to avoid embedding bias into AI
Whether it's possible to create harmony and unite all cultures when creating an AI
The challenges that arise when trying to create diverse AI ethics boards
The most pressing ethical issues facing AI today
How the lack of diversity in the field of AI development can lead to biassed algorithms and decision making
Including less advanced societies in AI ethics and diversity
Avoiding situations similar to how AI image-generators are perpetuating stereotypes due to taking information from the wide Internet
His advice for individuals or organisations just starting to think about the ethical implications of their AI systems and promoting diversity in the field

If you are looking to incorporate ethical AI and diversity into your organisation, this is the episode you do not want to miss.


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Have you ever wondered what goes into the process of getting your mail to you through cargo and freight?

How do they make revenue?

And how does data analytics come into all of this?

Catch the latest TAS episode to hear it from Judson Rollins.

Meet Judson Rollins
Judson’s Role as a Commercial Innovator at Propel Revenue
Judson Rollins is the Managing Partner at Propel Revenue. Propel Revenue helps cargo and freight carriers increase margins via greater pricing power, optimal asset utilisation, and reduced selling expense. Propel delivers tailored, cutting-edge strategies backed by data and best practices from a wide variety of transport providers.

Judson’s Other Work in Pricing
Over the past 15 years, Judson Rollins has helped 20+ passenger airlines and cargo transport companies optimise their pricing, customer segmentation, route networks, and capacity. Previously, he has worked with Leeham Company, Air New Zealand, SkyWriter Aviation, Boeing Commercial Airplanes, and Continental Airlines, aiding in strategy and consulting.

On top of that, Judson speaks regularly to industry groups and other audiences who want to learn more about pricing for airlines. He often gives interviews and writes content for media worldwide.

Data Analytics, Cargo and Freight, and Revenue
In this exclusive analytics podcast episode, Judson shares:

His favourite country he's worked so far and his best experiences travelling for work
His current role as a Managing Partner at Propel Revenue
Where airlines are today in terms of data analytics and digital transformation compared to a few decades ago
The best time to redeem tickets for travelling with airlines
How this transformation with airlines translates into the transformation needed in cargo
Convincing the industry to invest more in data collection
Getting traction in the industry as a startup
A use case from a time when data analytics has helped to up revenue in the cargo and freight industry
The challenges organisations often face when trying to implement data analytics to improve revenue in cargo and freight
Data-driven roles in cargo and freight

If you are a leader or data analytics professional in the cargo and freight industry looking to improve revenue through data analytics in your company, this is the episode you do not want to miss.


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