96 episodes

This is a podcast for people interested in building or designing tech products.

At least once a week, I speak to product managers, product leaders, product marketers, UX professionals, and anyone else involved in product management and product delivery.

Come and listen to some great conversations and get inspired!

Listen on your favourite podcast app or on https://www.oneknightinproduct.com

One Knight in Product One Knight in Product

    • Technology
    • 5.0 • 6 Ratings

This is a podcast for people interested in building or designing tech products.

At least once a week, I speak to product managers, product leaders, product marketers, UX professionals, and anyone else involved in product management and product delivery.

Come and listen to some great conversations and get inspired!

Listen on your favourite podcast app or on https://www.oneknightinproduct.com

    Can Sales & Product Really Get Along? (with Brendan McAdams, author ”Sales Craft”)

    Can Sales & Product Really Get Along? (with Brendan McAdams, author ”Sales Craft”)

    An interview with Brendan McAdams. Brendan is a long time Enterprise SaaS salesman and author of "Sales Craft", a book he hopes will help salespeople and even tech founders get better at selling their products. Brendan is keen to stand up for the sales team, the value they add to customer relationships, and work out how we can make sure sales & product teams can work together more effectively.


    We speak about a lot, including:


    His book Sales Craft and how he wanted to write a very practical book to help to take the mystery out of sales

    The tension between sales & product management, some of the ways the sales team can bridge the gap, and why sales is a team sport

    Why it's important for salespeople to avoid Columbo "One More Thing" features and how they have to be prepared to walk away from a deal

    The problems with salespeople being prepared to go out, promise anything the client asks for and dumping a bag of manure on the product team's desk

    Why sales is like poker, having to play the hand you've been dealt, and how empowering it can be to say to no to a request you can't serve

    How sales discovery intersects with product discovery, the importance of getting product people into the field, and whether salespeople have a wide enough view of the market

    What Product-Led Growth means to him as a salesperson, and whether he thinks it's applicable to all stages of a product


    And much more!


    Buy Sales Craft
    "Sales Craft isn't like most sales books. It isn't proposing a new sales process or a system to 10X your income. Instead, it offers up a series of simple but thought-provoking tips and ideas about how to enhance your sales effectiveness."
     
    Visit Amazon or Goodreads for more info.


    Contact Brendan
    You can find Brendan on BrendanMcAdams.com or Twitter

    • 38 min
    Protecting Vulnerable Users by Designing for Safety (with Eva PenzeyMoog, author ”Design for Safety”)

    Protecting Vulnerable Users by Designing for Safety (with Eva PenzeyMoog, author ”Design for Safety”)

    Trigger warning: Please be aware that this episode contains references to domestic abuse


    An interview with Eva PenzeyMoog. Eva is a designer and former volunteer rape crisis counselor, who wants to encourage us all to consider the harm that we may be inadvertently causing through our product design decisions. She's the author of new book "Design for Safety" as well as the founder of the Inclusive Safety Project.


    We speak about a lot, including:


    The core message of her new book, Design for Safety, and some of the surprising feedback she has gotten so far

    Whether there has been any negative feedback for the book from people who don't want to admit that there is any problem at all

    How difficult it was to research the book, the importance of validating survivors of abuse and ensuring they can share on their terms

    Some of the most common low-hanging fruit that people should look at in their products to start making them safer for users

    Whether responsibility for the harm caused by products belongs to the teams building them or the company leaders reaping the rewards

    How product teams can do a safety audit and start to bake safety into their ongoing product design processes

    How to help product design teams get into the habit of sensitively interviewing the right people to understand the safety implications of their products

    Whether there's any hope for big tech firms to self-regulate or whether governmental regulation is the only way


    And much more!


    Buy Design for Safety
    "'How will our product hurt people?' As web workers, we don’t often ask this question—but we should. Too often, we design for idealized circumstances, even though our users bring a range of complicated personal dynamics to every interaction. When we fail to explicitly design for vulnerable users, we unintentionally prioritize their abusers. Eva PenzeyMoog explains how even the most well-intentioned design can be weaponized for interpersonal harm. Through poignant, all-too-common examples, Eva demonstrates how to identify a design’s potential for abuse, how to avoid and mitigate the damage, and how to bake safety into every step of the design process. We can’t build good digital products unless we recognize that our users’ safety, and lives, are at stake."
     
    Visit the book website for more info.


    If you need further resources on safety
    If you want to learn more about some of the issues raised in this episode or in the book, Eva has curated a list of resources for designing for safety & related topics.


    Contact Eva
    You can find Eva at The Inclusive Safety Project or Twitter

    • 39 min
    Creating Sustainable Products with Conscious Design (with Ian Peterman, co-author ”Conscious Design”)

    Creating Sustainable Products with Conscious Design (with Ian Peterman, co-author ”Conscious Design”)

    An interview with Ian Peterman. Ian is the CEO at Peterman Design Firm, where he aims to help design more sustainable & ethical products. He's also trying to bring this thinking to the world with his podcast and new book, both called Conscious Design. He's also created the Peterman Method, aiming to put a process around the principles and ensure we leave legacies we can be proud of.


    We speak about a lot, including:


    The goals behind Peterman Design Firm, the problems they solve & why they lean towards physical products

    How being a very ethically focused company impacts the types of clients they attract and whether they have to turn anyone down

    The importance of enabling companies to take baby steps rather than limiting your impact by only focusing on companies that want to go all in

    Why he & his wife decided to write the Conscious Design book, and how their different professional backgrounds contributed to the thinking inside it

    What Conscious Design is, and how the four pillars of Conscious Design enable us to assess the environmental & social impact of our products

    The Peterman Method that he created and how it enables Conscious Design by putting a process on top of the pillars

    Why it's important for companies to be conscious of the legacy the they create for their product, their brand and the impact they have on the world


    And much more!


     
    Buy Conscious Design
    "If you are building products and brands with regeneration and sustainability in mind, we appreciate you! We hope this book will give you some ideas on how to implement Conscious Design by using the Peterman Method with your own project."
     
    Visit the book website for more info.


    Listen to the Conscious Design podcast
    If you have any time after listening to all of my episodes, why not try out Conscious Design Podcast and find out more about Ian's work?


    Contact Ian
    You can find Ian on Peterman Design Firm or LinkedIn

    • 35 min
    Digital Pollution & The Product Hippocratic Oath (with Radhika Dutt, author ”Radical Product Thinking”)

    Digital Pollution & The Product Hippocratic Oath (with Radhika Dutt, author ”Radical Product Thinking”)

    An interview with Radhika Dutt. Radhika is a product leader, consultant & author of "Radical Product Thinking". I spoke to Radhika a couple of months ago about some of the core themes of her book but we wanted to deep dive into some of her themes around digital pollution, product ethics, and how to take responsibility for the changes our products bring to the world.


    We speak about a lot, including:


    The reception for Radical Product Thinking, what people are taking from the book, and how it's resonated with people around the world

    How polarising it was to include a section on digital ethics in the book, and how a Silicon Valley heavyweight refused to write a foreward because of it

    The types of digital pollution, how they manifest themselves, what to look for in your own products and how it's not just about Big Tech

    How the free market "prisoners' dilemma" means that companies prioritise profit over all else and some of the ways we might persuade people to move to more ethical jobs

    Whether it's ok for tech companies to paint themselves as dumb pipes with no responsibility for the effects of their platforms

    Whether there's any hope to get companies to do the right thing, or whether the only answer is aggressive regulation to get companies to take this seriously

    The importance of the Product Hippocratic Oath and how we as product people need to take responsibility for the effects of our products


    And much more!


    Buy Radical Product Thinking
     
    "Iteration rules product development, but it isn't enough to produce dramatic results. This book champions Radical Product Thinking, a systematic methodology for building visionary, game-changing products."
     
    Visit the book website or check it out on Amazon or Goodreads.


    Listen to Radhika's last episode
    We covered some of the broader themes from Radhika's book in our first episode Episode 82 - Curing Product Diseases with a Radical Product Vision.


    Contact Radhika
    You can find Radhika on Twitter or LinkedIn

    • 39 min
    Building the Future of Automated Crypto Trading with the DDDT Process (with Gabriele Musella, CEO @ Coinrule)

    Building the Future of Automated Crypto Trading with the DDDT Process (with Gabriele Musella, CEO @ Coinrule)

    An interview with Gabriele Musella. Gabriele is the CEO of Coinrule, a YCombinator backed startup that aims to democratise crypto trading and enable people to set up their own automations to manage their investments for them. He's also created the DDDT framework to drive product decision-making and bring design thinking to the crypto space.


    We speak about a lot, including:


    The idea behind Coinrule, the rise of automated crypto trading and whether automated trading is as high pressure as it looks in the movies

    Why being unregulated was a great way to build a trading startup and what the future might look like for crypto regulation

    Whether Coinrule is actually using blockchain technology itself, and whether this would have any benefit for them as a company

    How much of a crypto-fundamentalist he is, how he sees the space developing, and how blockchain energy usage chimes with his eco awareness

    His experience with YCombinator, what he got out of the process apart from money, and how he learned to "prioritise like hell"

    How Coinrule build products, the DDDT process he created and how it allows the company to Discover, Define, Design and Test products

    How they talk to at least 100 users a month and built a culture of user research, and what it's like doing user research with such a passionate community

    His mentorship work with Google Launchpad and how he's aiming to help early stage startups understand how to do UX better


    And much more!


    Contact Gabriele
    You can contact Gabriele on Twitter or coinrule.com.

    • 33 min
    Helping Companies Scale by Automating (almost) Everything (with Daniel Cooper, founder @ Lolly Co)

    Helping Companies Scale by Automating (almost) Everything (with Daniel Cooper, founder @ Lolly Co)

    An interview with Daniel Cooper. Daniel is an automation nerd and founder of Lolly Co, a company that aims to help founders of growing companies unlock growth through automation and enabling them to focus human effort on things that humans are best at. He's also the author of the upcoming book "Upgrade" that aims to bring these techniques to the world.


    We speak about a lot, including:


    The story behind Lolly Co, the problems they solve, and why process optimisation & automation is crucial for a scaling business

    The similarities between their consultative work and good product discovery. The importance of focusing on the goal, not the technology

    The importance of getting in early, working with founders, and enabling them to break through their growth ceiling to scale

    Why it's important to have processes, but not too much process, to make sure you can operate effectively

    The reason that he's doing this via consultancy rather than building a self-serve SaaS platform

    How the No Code craze has affected his work, whether his clients still need him or are actually prepared to build everything themselves

    His new book "Upgrade", coming out imminently, which aims to take some of the principles from his work to the masses


    And much more!


    Check out Upgrade
    "Like me, if you run a business then one thing is for sure - you're spinning a lot of plates. But, what if I could show you how to automate them and scale the number you can spin? Together let's put your business under the microscope and explore the strategies and techniques traditionally reserved for Silicon Valley and apply them to your business."
     
    Visit the book website.


    Contact Daniel
    You can contact Daniel on Twitter or check out his company at Lolly Co.

    • 33 min

Customer Reviews

5.0 out of 5
6 Ratings

6 Ratings

JR Font ,

Fresh and Inspiring!

Jason has done an excellent job putting together this podcast. I get pulled into the conversation with he and his guests, and I’ve enjoyed each episode I’ve listened to. Would definitely recommend giving this podcast a try if you’re in or want to be in product management

KJO192837 ,

Worth a listen!

Who doesn’t love a British accent?! Even better when the voice is also saying interesting things. Jason has a great interview style and inserts some fun/funny to keep it interesting. Check it out!

Top Podcasts In Technology

You Might Also Like