Join the conversation. This podcast provides a unique perspective on Oracle Cloud customer stories from our partner’s point of view. Through interviews with our partners, listeners get an inside look at critical details about how individual projects are initiated and successfully deployed. Each podcast is intended to uncover unique insights into the challenges of the client project, industry impacts and advice, and reasons behind the client’s choice to implement Oracle Cloud.
ACH Columbia relies on Oracle Cloud Infrastructure and SBD for exponential growth
ACH Colombia handles 95% of the country’s interbank transfers, carrying out more than one million transactions per month. Looking to grow by 400% this year, the bank needed a more scalable, secure, and efficient technology solution than their on-premises system offered. SBD technical manager, Noel Quintero, brings us through how ACH Colombia chose Oracle Cloud Infrastructure and how it helped the bank achieve a 35% increase in systems management and operations performance, a 75% reduction in time to market, and a projected annual savings of $2.5 million over five years
CARE streamlines global financial operations with Astute Business Solutions and Oracle Cloud
Global nonprofit CARE has pioneered the way for the world’s most vulnerable people to lead better lives. With a presence in more than 100 countries, helping more than 90 million people through 1,300 projects, CARE needed to move to a more automated system. During our conversation with Astute’s Co-Founder and CEO, Arvind Rajan, and Senior Director, Jiyash M.A.K., they explain how a global IT upgrade to Oracle PeopleSoft Financial Management on Oracle Cloud Infrastructure (OCI) resulted in a 90% increase in instance deployment using PeopleSoft Cloud Manager and 100% automation of their PeopleTools upgrade. Now CARE spends less time managing the application and more time focusing on its core mission of defeating poverty, saving lives, and achieving social justice around the globe.
Cyber threats: Trends in Cloud and Mobile Security–An Oracle Trending Topics episode
Introducing Oracle Trending Topics, a special spotlight episode for Partner Perspectives. Oracle Trending Topics episodes bring together leaders from Oracle and Oracle Partners to discuss the latest industry and technology trends, offering ideas, and sharing best practices.
What are the latest cyberthreats and what do they mean for you? Hear Johnnie Konstantas from Oracle, Jaime Fox from Deloitte & Touche LLP, and JT Keating from Zimperium Inc. discuss trends, offer insights, and share best practices around cloud and mobile security to help protect your organization and build business resilience.
See the full discussion: https://www.oracle.com/trendingtopics
ECHO empowers its customer experience with Oracle Digital Assistant and Fishbowl Solutions
This week, we’ll chat with Tim Gruidl, president of Fishbowl Solutions, about how he partnered with power tool manufacturer, ECHO-USA, to improve their live chat, leading to an overall improvement in customer experience. Last year, as more people were working from home and wanted to look out of their windows to see well-manicured yards, ECHO’s customer load increased by more than 300%. This increased volume meant that getting to a human agent was problematic. Yet, the company’s live chat support channel was underutilized. With the help of Fishbowl Solutions, ECHO implemented Oracle Digital Assistant, integrating it with the company’s existing Oracle B2B Service application. Customers can now find the live chat easily and receive the most relevant answer via the B2B Service knowledgebase, using AI to improve results over time, and be transferred to a live agent, if needed. As a result, ECHO has been able to expedite resolutions, reduce customer support costs, and significantly improve the overall customer support experience.
Vesta obtiene cierre de contrato 4 veces más rápido con Gaea y Oracle Primavera Unifier Cloud
Esta semana viajamos a México para compartir la transformación digital de Vesta, una empresa de desarrollo inmobiliario con soluciones sostenibles. Vesta, fundada en 1998, administraba su cartera de negocio con más de 240 propiedades en hojas de cálculo de Excel y sistemas operativos propios. Este proceso significaba información y datos desconectados, tiempos de respuesta largos y pérdida de datos.
Nos acompañan Sury Balasubramanian, CEO de Gaea, y Christian Media, Director de servicios profesionales de Gaea, para compartir cómo el cambio a Oracle Cloud le dio a Vesta la capacidad de consolidar múltiples sistemas para la planificación, programación y facturación en una sola plataforma; proporcionando a los encargados de cada instalación acceso completo y visibilidad de las actualizaciones, operaciones, finanzas y acuerdos en tiempo real. Además, el cambio a Oracle Primavera Unifier Cloud respalda los planes de expansión futuros de la empresa.
Vesta realizes 4X faster contract turnaround with Gaea and Oracle Primavera Unifier Cloud
This week, we travel to Mexico, for an inside look at a digital transformation at Vesta, a real estate development company offering sustainable solutions. Founded in 1998, Vesta had been managing its business using excel spreadsheets and homegrown systems to manage their portfolio of more than 240 properties. This process meant siloed data, slow response time and data loss.
We’ll be joined by Sury Balasubramanian, CEO of Gaea and Christian Medina, Director, Professional Services of Gaea to learn how the move to Oracle Cloud gave Vesta the capability to consolidate multiple systems for planning, scheduling, and invoicing in a single platform, providing staff in each facility to have full access and visibility to real-time updates, operations, finances and closed deals. And as an important benefit, the move to Oracle Primavera Unifier Cloud supports the company’s future expansion plans.