33 min
1.63 Mike Vermillion on Prioritizing Customer Experience Innovation Junkies
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- Business
Mike Vermillion of J.D. Power and Associates joins the Jeffs to talk about the importance of customer experience and Net Promoter Score (NPS). They unpack:
•What NPS is and how organizations can deploy it
•The connection between company culture and customer experience
•Innovations that will change the customer journey
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Get in touch InnovationJunkie.com
Mike Vermillion of J.D. Power and Associates joins the Jeffs to talk about the importance of customer experience and Net Promoter Score (NPS). They unpack:
•What NPS is and how organizations can deploy it
•The connection between company culture and customer experience
•Innovations that will change the customer journey
Follow Us on Facebook, Instagram, or Twitter
Get in touch InnovationJunkie.com
33 min