152 episodes

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

Manage Smarter C. Lee Smith, Audrey Strong & C-Suite Radio

    • Careers
    • 4.8 • 38 Ratings

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

    Coronavirus: Crisis Communications in the Pandemic

    Coronavirus: Crisis Communications in the Pandemic

    Bill Coletti is a reputation management, crisis communications, and professional development expert. Additionally, he is a keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments, The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns. Bill has provided senior counsel in crisis management, corporate communications, and reputation defense to numerous clients including AT&T, Target Corporation, American Airlines, The Home Depot, Xerox, Nuclear Energy Institute, Cargill, as well as major universities and global NGOs.
    SPECIAL LINK TO PAGE FOR MANAGE SMARTER LISTENERS: kith.co/managesmarter
     
    In this episode, Audrey, Lee and Bill discuss: 
    ·      How to clearly articulate crisis communication scenarios to plan for
    ·      Formal vs. informal command models and how to speed up your crisis communications response
    ·      Streamline your crisis objective to divide into 3 buckets of strategic, preventable and external risks
    ·      Common COVID-19 risks and crisis you should evaluate and potentially prepare for
    "Nobody wrote a COVID plan in the Fall of 2019. The number one mistake managers make is lack of preparation before a crisis hits.” – Bill Coletti
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Bill Coletti
     rgomez@kith.co
     kith.co
     (512) 934-7719
     in/kith-consulting
     @kith_co
     https://www.facebook.com/kithconsult
     /Kith YouTube
     bcoletti1 - SKYPE
     
    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 


     
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 23 min
    Coronavirus: Badass Leadership in COVID-19

    Coronavirus: Badass Leadership in COVID-19

    Michelle Reines is a speaker, author, coach, entrepreneur, founder of MDR Coaching & Consulting, Inc., and creator of the unconventional Badass Leader brand. She is also the author of From Bad to Badass Leader: 12 Leadership Lessons. Early in her leadership journey, she was an absolute ASS as a boss, oblivious to the impact she was having on people! Perhaps, like many of you, she didn’t understand how to lead. Michelle shares her thrills of victory & agonies of defeat, with a goal of helping you unlock the art of leading like a Badass! 
    In this episode, Audrey, Lee and Michelle discuss: 
    ·      Evolution of businesses in covid-19
    ·      Top pain points of remote work
    ·      Change management
    ·      No drama llama to navigate teams through pandemic--focus on working on your business as opposed to IN your business.
    THANK YOU GIFTS FOR OUR PODCAST LISTENERS HERE:
    https://badassleader.com/smarter/
    "In a crisis everybody needs something different. We all react very differently when it comes to managing stress and we have different things going on in our personal lives.” – Michelle Reines 
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Michelle Reines
    badassleader.com
    LI: in/michelle-d-reines-748b0511
    FB: /BadassLeader12
    @MichelleReines
     
    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 20 min
    Coronavirus: Sales Engineering in COVID-19

    Coronavirus: Sales Engineering in COVID-19

    Chris White is Managing Director of DemoDoctor and author of "The Six Habits of Highly Effective Sales Engineers". If you're not familiar with DemoDoctor, it helps organizations fix sales demonstrations that delay and/or kill deals. They do this by 1) providing sales training for sales engineers, 2) facilitating sales-sales engineering collaboration workshops and 3) assessing and redesigning software demonstration messaging and mechanics.
    Due to COVID-19 and bandwidth in Zoom, this podcast has some minor audio dropouts.
    In this episode, Audrey, Lee and Chris discuss: 
    ·      What Sales Engineering is
    ·      Why sales engineers are starting to be involved in sales discovery now
    ·      The 6 Habits of Highly Effective Sales Engineers
    ·      Specific examples of what delays and kills deals
    "Organizations are realizing the earlier they bring in a technical expert into the process the more quickly those deals may come to fruition.” – Chris White
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
    Connect with Chris White
    www.demodoctor.com
    https://www.linkedin.com/in/chris-white-b0079b5/
    https://www.facebook.com/chrisbw54?ref=bookmarks
    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 20 min
    Coronavirus: Agile Values in COVID-19

    Coronavirus: Agile Values in COVID-19

    Jessica Katz is a trainer, mentor and coach through Liberated Elephant. Jessica is an expert at culture design within organizations that allow individuals to bring authenticity to work, bolstering internal engagement and revenue. Jessica's methodology is informed by Agile values, principles, and practices - creating a safe space for clients to be wholly themselves without judgement. Her company's name, Liberated Elephant has a tagline of "Make the elephant in the room work for you."
    In this episode, Audrey, Lee and Jessica discuss: 
    ·        The top 3 qualities needed in company cultures
    ·        How to deal with the “Elephant In The Room” in your company
    ·        Definition of Agile Values and how to implement them
    ·        Productivity without burning our your teams
    "The elephants I’m seeing right now, one of the big ones I’m seeing is Coronavirus has happened and folks are addressing their changes in revenue and the changes this brings.” – Jessica Katz
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Jessica Katz
    http://liberatedelephant.com/
    https://twitter.com/ElephantTaming
    https://www.linkedin.com/in/jeskatz/

     
    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                              
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 18 min
    Your Meetings Suck! Here's How to Make Them Better Now.

    Your Meetings Suck! Here's How to Make Them Better Now.

    Cameron Herold is a world class executive coach, top rated speaker, and best selling author. He's also the founder of the COO Alliance, the world's leading network for seconds in command. He is known around the world as THE CEO WHISPERER. He is the mastermind behind hundreds of companies' exponential growth. Cameron's built a dynamic consultancy: his clients have included a "Big 4" wireless carrier and a monarchy. He's the author of five books including Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable.

    In this episode, Audrey, Lee and Cameron discuss: 
    ·      Why meetings are awful and what % of professionals lead bad meetings
    ·      Tips to increase engagement in meetings in COVID-19
    ·      Timing spacing tips of meetings
    ·      Accountability and engagement tests upon observing “checked out” behavior in meetings
    "You hear it all the time. It's the one thing that almost everyone in business can agree on.
    Except it's not actually true. Meetings don't suck, we suck at running meetings. When done right, meetings not only work, they make people and companies better.” – Cameron Herold
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

    Connect with Cameron Herold
    www.cooalliance.com
    www.cameronherold.com
    https://www.facebook.com/cameronherold/
    https://www.facebook.com/COOAlliance/
    https://www.linkedin.com/company/coo-alliance/
    https://www.linkedin.com/in/cameronherold/?originalSubdomain=ca


    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 22 min
    Coronavirus: Overcoming Objections from Customers and Upper Management

    Coronavirus: Overcoming Objections from Customers and Upper Management

    Whether you're a manager justifying your budget with upper management or a salesperson trying to close a deal, you'll undoubtedly encounter objections and need to know how to overcome them.
    Justin Weeder is the Owner and Head Coach at The Covert Closer. Justin has helped hundreds of sellers perfect their message and overcome objections without the usual aggressive, pushy, confrontation that is associated with selling today. He is the creator of the LISTEN method of overcoming objections and the author of The Covert Sales Method.
    Bonus content for Manage Smarter listeners: Get The Covert Closer's Code - a free objection eBook Mark has created for managers and salespeople at www.thecovertcloser.com. You can also download his free Sales Mindset Book at www.thecovertcloser.com/covert-closers-code

    In this episode, Audrey, Lee and Justin discuss: 
    ·      How he went from homeless on the streets of Vegas to success
    ·      How a relatable approach is the foundation to overcoming objections
    ·      LISTEN Method of 6 steps for overcoming objections in sales
    "Life doesn’t happen to you. Life happens because of you. No matter what it is it’s always your responsibility.” – Justin Weeder

    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 

    Connect with Justin Weeder
    https://www.linkedin.com/in/justinweeder/
    https://www.facebook.com/jweeder
    www.thecovertcloser.com

    Connect with the hosts of Manage Smarter: 
    ·         Website: ManageSmarter.com 
    ·         Twitter: @ManageSmartPod 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 20 min

Customer Reviews

4.8 out of 5
38 Ratings

38 Ratings

Jakub[SOP] ,

A must-listen for leadership teams!

Most leadership approach that used to work decades ago won’t work in the current set-up we have now so leader who has gone through then and now still has so much to learn - this podcast is one of the best guides in learning to test the waters, and jumping right in approaching leadership and mastering employee engagement and culture. Interesting topics, and the host knows just the right questions to ask to hear the answer we’ve been looking for! Great variety of guests too!

Dr. Gleb Tsipursky ,

Lee and Audrey are great podcast hosts!

Lee and Audrey are great podcast hosts! Terrific interviewers who ensure that those being interviewed look good, as opposed to trying to shine the spotlight on themselves. Prepared well for the interview with me and as a result, the conversation was smooth and flowing. Highly recommended!

DigialModernization ,

Thoughtful and engaging!

Lee and Audrey fantastic energy and excitement for the topics shines through. Each topic is thoughtful and provides great value. Worth listening to every time.

Top Podcasts In Careers

Listeners Also Subscribed To