189 episodes

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

Manage Smarter C. Lee Smith, Audrey Strong & C-Suite Radio

    • Business
    • 4.8 • 39 Ratings

Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.

    Deborah Coviello: The CEO Compass-How To Get Back On Track

    Deborah Coviello: The CEO Compass-How To Get Back On Track

    Deborah Coviello is the Founder of Illumination Partners and the host of The Drop In CEO podcast. For more than twenty years, she has been transforming businesses from within, elevating the talents of their organizations to new performance levels. Her experience has taught her to put tremendous value on people, whom she considers as the heart of every business. When hiring a consultant, Deborah Coviello knows that the primary goal will always be a resolution to a problem. As The Drop In CEO Deborah provides her clients with 25+ years worth of experience and strategy in Quality and Operational Excellence roles combined with her 20 years in the Flavors and Fragrance industry, to identify, assess, and solve the issues that are preventing their business growth. Certified as Lean and Six Sigma Blackbelt in Process Improvement, she has also developed significant leadership insight that “People’’ are your greatest tool in your toolbox. In order to deliver on her promise of offering “peace of mind,” she focuses on utilizing the talents of her client’s team and elevating them to new levels of performance, setting them up to better serve their organization. 
    In this episode, Audrey, Lee and Deborah: 
    Why your peace of mind is critical for the success of you and your organization
    ·      The real reason you’re feeling off track… and no, it has nothing to do with your expertise!
    ·      Challenging you CEO mindset and how to become a “high-performer”
    ·      Silent leaders—What are they and how they offer superb leadership in different ways
     
    “A recent study showed nearly 60% of leaders feel depleted at the end of day. This feeling is a key indicator of burnout and makes it difficult to lead and inspire others. If you’ve ever experienced that restless exhaustion, you know why CEOs are among the most likely candidates for experiencing job frustration and burnout." –Deborah Coviello 
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Deborah Coviello
    https://www.linkedin.com/in/deborahacoviello/

    https://www.facebook.com/IlluminationPartnersLLC
     
    Twitter: DropinCEO
     
    https://dropinceo.com/
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 21 min
    Hannah Grady Williams Unlock Gen Z

    Hannah Grady Williams Unlock Gen Z

    Hannah Grady Williams’s story began in a blue pickup truck when her father handed 12-year-old Hannah the phone and asked her to close a deal on an investment property. After this unexpected introduction to the world of entrepreneurship, she found herself thrust into a climate of innovation, challenge, and opportunity, and she enrolled in college at age 14 and graduated with a degree in international business at age 18. Now, as a 23-year old Gen Z’r, she has consulted businesses from start-ups to Fortune 500 companies and is on a mission to help leaders leverage Gen Z talent as a competitive advantage and build #RadicalEmpathy in the workplace. 
    In this episode, Audrey, Lee and Hannah: 
    ·      Definition of “Radical Empathy”
    ·      Managing Expectations of Gen Z workforce
    ·      Understanding the positive aspects of Gen Z upbringing, technology knowledge and economics
    ·      How to mentor a Gen Z employee
    ·      Differences between Gen X, Millennials and Gen Z 
    “Gen Z is more diverse, entrepreneurially driven and technologically savvy than any other generation. Companies must adapt or risk becoming extinct in the next 15 years." –Hannah Grady Williams
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.  
    Connect with Hannah Grady Williams
    www.hannahgwilliams.com
    Twitter: @Hannah_OVRTURE
    https://www.linkedin.com/in/hannah-williams-experience-consultant/
     Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
     
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 24 min
    Emily Morgan Delegate Better!!!!

    Emily Morgan Delegate Better!!!!

    Today’s guest, Emily Morgan, is an entrepreneur with an innate heart for
    helping others. As the leader of Delegate Solutions, she and her team help
    business owners and entrepreneurs find more freedom and elevate their
    time using proven delegation strategies. She’s been featured in Forbes as
    a Top 50 Remote Employer, contributed articles to the Huffington Post,
    and highlighted in the NY Times.
     
    In this episode, Audrey, Lee and Emily: 
    ·      Top mistakes leaders make in delegating
    ·      Delegate Freedom System—What it is and how to use it
    ·      How to identify what to delegate—Tips and process to narrow that down
    ·      5 bottleneck behaviors of entrepreneurs
    ·      What leaders find it so hard to delegate
    delegatesolutions.com/smarter
    ELEVATION SUCCESS SCORECARD is on the website
    “The biggest mistake leaders make is that their first step to being a great delegator is being clear on how they want to spend their time. The rest flows from there." –Emily Morgan 
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Emily Morgan
    Elevation Quarter: https://info.delegatesolutions.com/elevationquarter
    E-Workbook: https://info.delegatesolutions.com/resources/elevation-freedom-guide
    Our Service: https://www.delegatesolutions.com/services
     
     
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 21 min
    Robert Bo Brabo: Values-Based Leadership

    Robert Bo Brabo: Values-Based Leadership

    Robert "Bo" Brabo has a combined 30+ years of Human Resources Leadership experience in the Department of Defense and private industry. Throughout his career, Bo has always focused on the people, helping them tackle their business problems as if they were his own. Since retiring from the US Army as the Chief of HR Operations with the White House Communications Agency and Presidential Communications Officer for both Presidents Bush and Obama, Bo has served in several executive positions including most recently, Founder of Hail Media Group and The Brabo Center of Excellence, providing fully accredited continuing education for HR professionals around the globe. He is a professional speaker and author of the book “From the Battlefield to the White House to the Boardroom: Leading Organizations to Values Based Results” and co-hosts the Bo and Luke Podcast.
     In this episode, Audrey, Lee and Robert: 
    ·      Leadership strategy termed PEDL (participate, engage, discuss, and learn
    ·      How to identify and analyze to come to your organizations true values
    ·      How to get people to do what you want them to do collectively
    ·      How consistent behaviors over time to reflect the values that -- when extrapolated across all employees -- create the right culture and the best results
    ·      His time working in and around The White House under Presidents Bush and Obama
    “You Must First Recognize that Behaviors Determine Your Values, and That Values Should Drive Your Workplace Behaviors." –Robert “Bo” Brabo
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Robert “Bo” Brabo
    https://www.linkedin.com/in/robertbrabo/

    https://www.facebook.com/robertbobrabo
     
    https://www.robertbrabo.com
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 20 min
    Kia Roberts: HR Investigations in the Post #MeToo #GeorgeFloyd Era

    Kia Roberts: HR Investigations in the Post #MeToo #GeorgeFloyd Era

    Kia Roberts is the founder of Triangle Investigations. Triangle Investigations performs third-party investigations for companies into allegations of misconduct, including sexual harassment, discrimination, and bullying. Prior to founding Triangle
    Investigations, Kia was the first-ever Director of Investigations for the NFL, and prior to that worked as a Senior Assistant District Attorney and Homicide Prosecutor in the Brooklyn District Attorney’s Office.
    In this episode, Audrey, Lee and Kia discuss: 
    ·      New standards for HR investigations in 2021
    ·      New technology for HR reporting by staff
    ·      Andrew Cuomo sexual harassment and resignation discussion
    ·      Proactive steps every business owner/organization needs to implement immediatley
    “Bullying is such a loose term but any type of bullying that results in the creation and maintenance of a hostile work environment opens up employers to tremendous liability ." –Kia Roberts
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Kia Roberts
    www.triangleinvestigations.com
    https://twitter.com/triangleinv?lang=en
    https://www.linkedin.com/in/kia-roberts-0b356912/
     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
     
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 22 min
    HR Policies for Social Media

    HR Policies for Social Media

    Bianca Lager is a business manager, consultant and public speaker whose specialties include organizational development, career growth, and online reputation management. Bianca is also the President of Social Intelligence, a consumer reporting agency focused on online risk for human resources.
     
    In this episode, Audrey, Lee and Bianca discuss: 
    ·      How to conduct social media HR screenings compliantly
    ·      Recommendations on social media company policies
    ·      Gray areas in social media interpretation by HR and employees
    ·      New trends including misgendering and pronoun usage nuances
    “What we do work very hard at is to make sure we put context and time stamps on it. It’s very difficult unless there’s actually a repeated pattern and it lends itself towards abuse of a particular individual." –Bianca Lager
    Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. 
     
    Connect with Bianca Lager
    https://www.socialintel.com/
    https://twitter.com/biancalager?lang=en
    https://www.linkedin.com/in/biancacalhounlager/

     
    Connect with Manage Smarter Hosts
    ·         Website: ManageSmarter.com 
    ·         LinkedIn: Audrey Strong                                                           
    ·         LinkedIn: C. Lee Smith 
     
    Connect with SalesFuel: 
    ·         Website: http://salesfuel.com/ 
    ·         Twitter: @SalesFuel 
    ·         Facebook: https://www.facebook.com/salesfuel/ 
    Learn more about your ad choices. Visit megaphone.fm/adchoices

    • 30 min

Customer Reviews

4.8 out of 5
39 Ratings

39 Ratings

dropinceo ,

Thought provoking and Engaging

Lee & Audrey have a way of creating fantastic conversation with the guest and indirectly the audience. The well thought out questions and follow up with the guest draws me into the conversation and makes me think about my own situation. Sincerely enjoy discovering this podcast and welcome others to subscribe.

Jakub[SOP] ,

A must-listen for leadership teams!

Most leadership approach that used to work decades ago won’t work in the current set-up we have now so leader who has gone through then and now still has so much to learn - this podcast is one of the best guides in learning to test the waters, and jumping right in approaching leadership and mastering employee engagement and culture. Interesting topics, and the host knows just the right questions to ask to hear the answer we’ve been looking for! Great variety of guests too!

Dr. Gleb Tsipursky ,

Lee and Audrey are great podcast hosts!

Lee and Audrey are great podcast hosts! Terrific interviewers who ensure that those being interviewed look good, as opposed to trying to shine the spotlight on themselves. Prepared well for the interview with me and as a result, the conversation was smooth and flowing. Highly recommended!

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