29 min
2024 CX, AI, and Contact Center Predictions Advice from a Call Center Geek!
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- Marketing
Send us a Text Message.As we step into 2024, the realms of Customer Experience (CX), Artificial Intelligence (AI), and contact centers are poised at the brink of transformative change. Let's explore the exciting, realistic predictions that are shaping the future of these industries. These are part prediction and part wish list for what I would like 2024 to become.If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you supp...
Send us a Text Message.As we step into 2024, the realms of Customer Experience (CX), Artificial Intelligence (AI), and contact centers are poised at the brink of transformative change. Let's explore the exciting, realistic predictions that are shaping the future of these industries. These are part prediction and part wish list for what I would like 2024 to become.If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you supp...
29 min