Cardinal Health™ Counter Talk™ Podcast Cardinal Health

Discover how Cardinal Health's Inventory Manager (CIM) can be the key to your independent pharmacy's financial stability. In this era of economic pressures on independent pharmacies, maintaining a healthy inventory can either be your lifeline or a financial anchor. CIM offers a solution that can help you stay afloat. In this podcast, we speak with three independent pharmacists about how they're leveraging Cardinal Health's Inventory Manager (CIM) to control their pharmacy's inventory by reducing excess and increasing turns while reducing the amount of time staff spends on inventory tasks. Their journey has led them to more streamlined inventory monitoring, allowing them to focus on what's important: their customers. Listen to Amelia Arnold with Community Pharmacies in Maine, McKenna Vinson with West End Pharmacy in Tennessee, and Brendan Webber with Jackson Street Drug and Webber Pharmacy in Missouri share their journey toward efficient and effective inventory management with CIM.

With the scope of accountabilities and service offerings expanding in recent years, pharmacists are taking on more medical responsibilities beyond their traditional roles. Because of these increased accountabilities, medical billing is now more critical than ever. Aimee O’Reilly, pharmacist and owner of O’Reilly Family Pharmacy in Worthington, Ohio, discusses her journey into the pharmacy profession, as well as into the future of pharmacy, through Cardinal Health’s™ Medical Benefit Billing. Here, Aimee speaks to the benefits of using the Medical Benefit Billing program, which enables a pharmacy to bill and track their medical benefits claims in real time. It also lends itself to improved patient care and adds clinical revenue with an innovative, forward-looking solution. In addition, Aimee discusses the distinction between medical billing and pharmacy billing and why it’s important to understand the difference. 

Join host Jason Callori and Cardinal Health leaders Jerrica Mathis, Vice President, Government Relations and Heather Ulrey, Director, Government Relations as they discuss some of the latest information coming from Washington DC. Listne in as Jerrica and Heather talk about the impact of the most recent election, upcoming DIR legislation and PBM reform. 

Pharmacies are where caregivers can be connected to the resources they need to care for loved ones. In fact, according to AARP — the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age — pharmacists rank higher than doctors as the number-one resource consumers call or visit as they’re thrust into a caregiving role. This all begs to reason that independent pharmacies represent a fundamental link to the care a caregiver is providing. Cardinal Health representative Kim Stokell, from our Consumer Health Division, sits down with Greg Klem, vice president of Strategic Marketing and Partnerships, and Reema Jweied-Guegel, director, Enterprise Strategic Relationships, AARP, to chat about opportunities for independent pharmacies to deliver resources to their patients and customers in this steadfastly-growing caregiving space. Together, Greg and Reema talk about AARP’s 2023 report, Valuing the Invaluable, where they profile “who” caregivers “are,” today and the challenges they face. The report also looks at recent developments, promising federal and state policies that support family caregivers, and promising practices in the public and private sectors. Listen in as Greg and Reema share and cite best practices and tips for independent pharmacies to connect with — and understand — today’s caregiver concerns and behaviors, i.e., what they’re buying, their needs, and how to deliver on those needs.

On this episode of the Counter Talk™ Podcast host Jason Callori speaks with pharmacists David Dingman, Rph from Fulton Medicine Place in Fulton, NY, Glenn Perreault, Rph from Colonail Pharmacy in New London, NH, Lori Wood, PharmD from Community Pharmacy in Randolph, ME and Manzil Panchal of East Norriton Pharmacy in East Norriton, PA about their experiences as a pharmacist. They disucss what inspired them to become an independent pharmacist, their favorite parts of being a pharmacist and their most memorable customer stories. Join us as we celebrate American Pharmacists Month.

90% of patients live within five miles of a community pharmacy. It’s all about convenience and accessibility, and in today’s world, pharmacies are working to understand not only what vaccine their community members and patients need but also when and why they need it/them. In this podcast, Cheri Schmitt, pharmacist and member of Cardinal Health’s Pharmacy of the Future Clinical Team, Tonya Shackelford, pharmacist and senior manager for Cardinal Health’s Clinical Pharmacy Solutions Team and Wimberly Gayle, an independent pharmacist from Louisiana, address the evolution of pharmacies as an emerging healthcare destination by offering even more immunizations — especially for the upcoming fall and winter seasons. Here, Cheri, Tonya and Wimberly address this ever-pivoting world for independent pharmacies and how they may effectively balance their vaccine inventory and offerings.