19 min

Episode 6 | Ask a Car Dealer with Todd Gentry, General Sales Manager at Gary Crossley Ford Ask a Car Dealer

    • Automóveis

Zack Smith, Service Manager for Gary Crossley Ford steps in for the vacationing Todd Gentry and we discuss the ends and outs of a franchise dealership's service department.


- What is the difference between a Technician and a Mechanic?

- What is a dealership's fixed operations (fixed-ops) department?

- What is the difference between Quick Lane and a Service Department?  

- Can you take any brand of vehicle to a Ford or other different franchises' service department?

- What is a Service Advisor?

 

Zack Smith, Service Manager for Gary Crossley Ford steps in for the vacationing Todd Gentry and we discuss the ends and outs of a franchise dealership's service department.


- What is the difference between a Technician and a Mechanic?

- What is a dealership's fixed operations (fixed-ops) department?

- What is the difference between Quick Lane and a Service Department?  

- Can you take any brand of vehicle to a Ford or other different franchises' service department?

- What is a Service Advisor?

 

19 min