How to measure customer centricity the right way C3Centricity Podcasts
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Measuring Customer centricity when adopting a customer-first strategy is essential today but how to do it? This post shares some learnings from an analysis of Google searches around the customer.
Measuring Customer centricity when adopting a customer-first strategy is essential today but how to do it? This post shares some learnings from an analysis of Google searches around the customer.
15 min