Ep10: Can a good relationship excuse bad service‪?‬ Fintech Fika

This week, Chris and Tim are joined by Sean Duffy, former managing director with Barclays Corporate Banking, to talk relationships. Can a good relationship make up for bad service? Do we even need relationship managers any more, or are they an outdated mode of engagement? What change is technology bringing? Is change coming fast enough, or is it coming too fast?

Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.