Episode 128 – Building Memories – Designing Destinations Manage This - The Project Management Podcast

    • Management

The podcast by project managers for project managers. Hear about an award winning project to repurpose a 125-year old train station into an aquarium. A project that includes designing destinations and creating animal habitats that tell lasting stories.



Table of Contents



02:07 … Meet Emily03:23 … PGAV, Destinology and Building Memories05:23 … Emily’s Role at PGAV07:35 … Researching a Project10:00 … Who Comes First in Designing Destinations?11:16 … A Persona, Goals, and a Storyline13:21 … Managing Challenging Sponsors14:57 … St Louis Aquarium17:54 … National Historic Landmark Constraints19:49 … Designing Destinations Process21:00 … Budget Impact on Scope and Schedule24:39 … Leadership Lessons26:50 … Relationship with Construction Partners28:24 … Overcoming Obstacles29:37 … Lessons Learned31:54 … Find Out More32:51 … Closing



EMILY HOWARD: ...And our latest of course is St. Louis Aquarium and the entry experience there.  How that came about is I almost need to tell the story of the St. Louis Aquarium first, which we were challenged with putting an  aquarium into a building that was built over 125 years ago; ...  So that was a challenge in itself.  But what really came out of it was the story.  And how do we tell the story of the building, but then bring that into an aquarium, as well?  So how do you mesh those two?



WENDY GROUNDS:  Welcome to Manage This, the podcast by project managers for project managers.  We hope you’ll continue to tell us what you like and to offer your suggestions.  You can leave us a comment on Google, Apple Podcasts, Spotify, Stitcher, whichever podcast listening app you use.



I am Wendy Grounds, and joining me on Skype is Bill Yates.  Welcome, Bill.



BILL YATES:  Hi, Wendy.  It’s great to be a part of this podcast today.  You know, I was thinking about the types of podcasts that we typically do.  I think they kind of fall into two categories.  There’s project management in theory, and project management in practice.  And with project management in theory, you know, we’ll have a guest, you’ll find some author or someone who has a different approach to risk management, for instance, and we’ll have that person talk to us about the tools, the techniques, the theory of project management.



And then we also really enjoy the second type, which is project management in practice, where we want to talk to project managers who are out there, you know, they’re just like me and you.  They’re trying to get things done through projects.  And sometimes they go amazingly, and other times they don’t go as well.  There’s always lessons to learn.  And you’ve been doing a phenomenal job of finding interesting projects, too.  So the project management in practice typically is a pretty darn interesting project.



WENDY GROUNDS:  I get very excited when we find someone who is working on an exciting project.  And they might not have the title Project Manager, but they are the project managers on that project.  They’re leading it.  They’re leading a team.  And they’re doing some incredible things.



Meet Emily



And that brings me to today’s guest.  We’re talking with Emily Howard.  And Emily has worked on an incredible project at the St. Louis Aquarium.  And she’s going to be telling us more about that today.  Emily attended the Master of Architecture program at Washington University.  In part of her program she studied in Barcelona, Spain and in Durban, South Africa.  And then she became part of the design team at PGAV Destinations in St. Louis.  She’s a leader of zoo and aquarium design at PGAV.  And she keeps busy traveling all over the world for her incredible projects.



Emily, welcome to Manage This.  Thank you for being our guest.



EMILY HOWARD:  Thank you so much for having me.



WENDY GROUNDS:  We are excited to hear about your projects.  I loved hearing your passion when I researched

The podcast by project managers for project managers. Hear about an award winning project to repurpose a 125-year old train station into an aquarium. A project that includes designing destinations and creating animal habitats that tell lasting stories.



Table of Contents



02:07 … Meet Emily03:23 … PGAV, Destinology and Building Memories05:23 … Emily’s Role at PGAV07:35 … Researching a Project10:00 … Who Comes First in Designing Destinations?11:16 … A Persona, Goals, and a Storyline13:21 … Managing Challenging Sponsors14:57 … St Louis Aquarium17:54 … National Historic Landmark Constraints19:49 … Designing Destinations Process21:00 … Budget Impact on Scope and Schedule24:39 … Leadership Lessons26:50 … Relationship with Construction Partners28:24 … Overcoming Obstacles29:37 … Lessons Learned31:54 … Find Out More32:51 … Closing



EMILY HOWARD: ...And our latest of course is St. Louis Aquarium and the entry experience there.  How that came about is I almost need to tell the story of the St. Louis Aquarium first, which we were challenged with putting an  aquarium into a building that was built over 125 years ago; ...  So that was a challenge in itself.  But what really came out of it was the story.  And how do we tell the story of the building, but then bring that into an aquarium, as well?  So how do you mesh those two?



WENDY GROUNDS:  Welcome to Manage This, the podcast by project managers for project managers.  We hope you’ll continue to tell us what you like and to offer your suggestions.  You can leave us a comment on Google, Apple Podcasts, Spotify, Stitcher, whichever podcast listening app you use.



I am Wendy Grounds, and joining me on Skype is Bill Yates.  Welcome, Bill.



BILL YATES:  Hi, Wendy.  It’s great to be a part of this podcast today.  You know, I was thinking about the types of podcasts that we typically do.  I think they kind of fall into two categories.  There’s project management in theory, and project management in practice.  And with project management in theory, you know, we’ll have a guest, you’ll find some author or someone who has a different approach to risk management, for instance, and we’ll have that person talk to us about the tools, the techniques, the theory of project management.



And then we also really enjoy the second type, which is project management in practice, where we want to talk to project managers who are out there, you know, they’re just like me and you.  They’re trying to get things done through projects.  And sometimes they go amazingly, and other times they don’t go as well.  There’s always lessons to learn.  And you’ve been doing a phenomenal job of finding interesting projects, too.  So the project management in practice typically is a pretty darn interesting project.



WENDY GROUNDS:  I get very excited when we find someone who is working on an exciting project.  And they might not have the title Project Manager, but they are the project managers on that project.  They’re leading it.  They’re leading a team.  And they’re doing some incredible things.



Meet Emily



And that brings me to today’s guest.  We’re talking with Emily Howard.  And Emily has worked on an incredible project at the St. Louis Aquarium.  And she’s going to be telling us more about that today.  Emily attended the Master of Architecture program at Washington University.  In part of her program she studied in Barcelona, Spain and in Durban, South Africa.  And then she became part of the design team at PGAV Destinations in St. Louis.  She’s a leader of zoo and aquarium design at PGAV.  And she keeps busy traveling all over the world for her incredible projects.



Emily, welcome to Manage This.  Thank you for being our guest.



EMILY HOWARD:  Thank you so much for having me.



WENDY GROUNDS:  We are excited to hear about your projects.  I loved hearing your passion when I researched