4 Elements of Offboarding to Increase Client Retention and Referrals IT'S A VIBE | a podcast about client experience and business expansion for service-based businesses

“A lot of times our clients or just entrepreneurs in general, from what we've seen, just say, ‘Okay, we've delivered. See you later.’ and that is not what I want you to be doing. I want you to always be looking for those opportunities to continue to nurture that relationship.”Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about one of the most missed opportunities to get more business: offboarding. We’ll go through 4 different elements that you can add to your offboa...