Beyond the Title: Conversations with ServiceNow's Elite Farrah Wells

In this episode, Nitya Mudaliar, a highly accomplished ServiceNow architect and implementation specialist shares her wealth of experience and valuable insights. With over 15 years in the industry, including 12 years in the service management ecosystem, Nitya has designed intricate solutions, optimised processes, and collaborated with brilliant minds across various sectors. Her passion for revolutionising how organisations manage their services, streamline workflows, and enhance user experiences shone through as she discussed her career journey and offered advice for aspiring ServiceNow professionals.
"Don't suffer in silence. Raise your hand, you know, give it a couple of hours, but don't suffer for days." - Nitya Mudaliar
Episode Highlights:
The importance of curiosity in driving growth and success, and the value of asking questions to better understand business processes and customer needsDeveloping resilience by asking for help when faced with challenges and not suffering in silenceThe significance of mentors in shaping one's career path and the benefits of learning from their experiencesEssential skills for standing out in the ServiceNow ecosystem, including understanding the code, debugging, and grasping business processesThe importance of ServiceNow certifications, such as CSA and CAD, and continuous learning through the community and online resources
Tune in to hear Nitya's inspiring story, practical advice, and insights that will help you navigate your journey in the ever-evolving world of ServiceNow. Don't miss out on this opportunity to learn from one of the best in the business – listen to the episode now!
Find Out More 
To get more insights and updates, follow us on Linking Humans
 
Connect with Farrah Wells 
LinkedInWebsite

Get ready to be blown away by the incredible stories of two ServiceNow stars, Ashutosh Munot and Dhruv Gupta! In this episode, we chat with these brilliant minds who have not only aced their careers but also become DevMVPs and leaders in the ServiceNow community.
From humble beginnings to global success, Ashutosh and Dhruv share their journeys navigating the ServiceNow ecosystem. They spill the beans on what it really takes to make a splash, even as a newbie. Spoiler alert: it's not just about technical skills!
Tune in for top tips on creating cracking content, sharing knowledge effectively, and building a rep in the community. Plus, get inspired by how these two juggle smashing their day jobs with passion projects and family life.
"If you are new to ServiceNow, first, always focus on building your foundation stuff. So go to Now Learning, get your admin thing cleared, and then choose what you want to do. ServiceNow has everything for everyone." — Dhruv Gupta 
In this episode, you will:
Discover the incredible journeys of Ashutosh and Dhruv from ServiceNow newbies to DevMVPs and community leadersGain insights into what it takes to make an impact in the ServiceNow ecosystem, even as a beginnerLearn tips for effective content creation, knowledge sharing, and building influence in the communityHear wisdom on achieving ServiceNow career success while balancing work, passion projects, and familyBe inspired by Ashutosh and Dhruv's dedication to giving back to the community that supported them
Resources Mentioned:
Laten We Praten with Ashutosh & Dhruv Ashutosh Munot YouTube

Find Out More 
To get more insights and updates, follow us on Linking Humans
 
Connect with Farrah Wells 
LinkedInWebsite

In this episode, we're thrilled to host Chris Chambers, a remarkable figure in the world of ServiceNow. With 23 years of IT experience, including 15 years working with the ServiceNow platform, Chris takes us through his fascinating career journey. From his start as an aircraft engineer in the Royal Navy to becoming a ServiceNow Certified Master Architect, Chris's story is one of determination and a constant pursuit of knowledge.
As Chris shares his experience, you'll gain valuable tips on mastering ServiceNow, the importance of mentorship, and the power of perseverance when facing challenges. He provides practical advice on navigating the ever-changing ServiceNow landscape, gaining essential skills, and achieving success in this dynamic field. Chris also discusses the rewards and challenges of being a ServiceNow instructor and the importance of contributing to the community.
No matter where you are in your ServiceNow journey, this episode offers valuable wisdom and inspiration to help you succeed. Chris's experiences and advice will resonate with both newcomers looking to break into the field and seasoned professionals seeking to take their careers to the next level. Let’s dive in!
"Certifications are important. They will get you in the door, if that makes sense. So they'll get you that interview." — Chris Chambers
In this episode, you will:
Discover how Chris Chambers transitioned from aircraft engineering to becoming a ServiceNow Certified Master ArchitectGain valuable insights on the importance of mentorship and fostering a continuous learning mindsetLearn essential skills and certifications needed to excel in the rapidly evolving ServiceNow industryUncover strategies for effective self-care and stress management in demanding tech rolesExplore the rewards and challenges of being a ServiceNow instructor and giving back to the communityUnderstand the significance of effective communication and setting boundaries in a global work environmentGet inspired by Chris Chambers' journey of perseverance, honesty, and dedication in the face of challenges
Find Out More 
To get more insights and updates, follow us on Linking Humans:

Connect with Farrah Wells 
LinkedInWebsite

In this episode, we sit down with Paul Hinxman, a seasoned ServiceNow project manager with a fascinating story. From humble beginnings organising office moves, Paul has navigated the complex world of IT to become a sought-after expert in ServiceNow implementations. With 20 years of experience under his belt, he shares his hard-won wisdom on tackling the challenges that come with managing large-scale projects.
But this is no ordinary career retrospective. Paul opens up about the personal toll of high-pressure projects and the strategies he's developed to build resilience and avoid burnout. He also shares his insights on the key skills and certifications needed to succeed in the fast-paced world of ServiceNow, and the importance of continuous learning and humility in staying ahead of the curve.
For ServiceNow professionals at all levels, this conversation offers a wealth of practical advice and relatable stories from real-world experience. So whether you're looking to break into ServiceNow project management, navigate complex stakeholder relationships, or simply stay sane in a demanding role, this episode is worth a listen. Tune in now!
"If everyone's not on board, you're not going to get the momentum you need to keep the project going." — Paul Hinxman 
In this episode, you will:
Discover how Paul Hinxman transitioned from organising office moves to leading complex ServiceNow implementationsLearn effective strategies for managing difficult stakeholders and driving project successGain insights into building resilience and avoiding burnout in high-pressure project environmentsExplore the key certifications and experience needed to excel as a ServiceNow project managerUnderstand the importance of continuous learning and staying humble in a rapidly evolving field
Find Out More 
To get more insights and updates, follow us on Linking Humans
Connect with Farrah Wells 
LinkedInWebsite

Are you ready to embark on a journey of empowerment, change, and purpose within the world of ServiceNow? In this episode, we sit down with Christian Ter, an Engagement Lead at ServiceNow, who shares his compelling story of personal growth and transformation. With a unique insider's perspective, Christian unveils ServiceNow's approach to talent acquisition, the transformative potential of their RiseUp program, and the company's bold vision to upskill a million people.
As we explore the ServiceNow ecosystem together, you'll gain practical tips for navigating career changes, discover the importance of mindset in thriving within a fast-paced environment, and hear authentic, unfiltered conversations about the realities of working at a leading tech company. 
Whether you're considering a career in ServiceNow or simply curious about the future of upskilling and talent development, this episode is packed with actionable advice and thought-provoking discussions that you won't want to miss. Trust us; you'll be glad you joined us on this exciting adventure!
“Just do things that are good for you, where you get energy from. And it doesn't matter what it is. Sometimes it could be a good sleep or a breath or a walk outside of the office or the home.” — Christian Ter
In this episode, you will:
Discover how Christian Ter's ServiceNow journey is defined by empowerment, change, and purposeGain insights into thriving in a fast-paced environment like ServiceNowLearn the importance of mindset in succeeding within the ServiceNow ecosystemUncover ServiceNow's unique approach to talent acquisition: hiring for attitudeGet practical tips for navigating a career change from a ServiceNow insiderExplore the transformative potential of ServiceNow's RiseUp program for upskilling talentGo behind the scenes of early-career talent outreach at a leading tech companyUnderstand ServiceNow's bold vision to upskill 1 million people and its industry implicationsFind out if ServiceNow's RiseUp program is the launchpad for your tech career transformation

Resource Mentioned:
feelingTERrific Podcast with Christian Ter

Find Out More
To get more insights and updates, follow us on Linking Humans

Connect with Farrah Wells
LinkedInWebsite

In this episode, we sit down with Kevin Frost, a co-founder of Fusion3 Consulting and a genuine ServiceNow enthusiast. Kevin shares his fascinating journey from professional sailing to becoming a leader in ServiceNow. With Fusion3 Consulting achieving an impressive 30% annual growth rate and maintaining a 95% employee retention rate, Kevin reveals the secrets behind his company's success.
Throughout the conversation, Kevin discusses the importance of mentorship, authenticity, and work-life balance in the demanding tech industry. He offers practical advice on finding your passion within the ServiceNow platform and accelerating your career growth, drawing from his own experiences and the success stories of his team members.
Kevin also sheds light on the future of ServiceNow and shares his thoughts on how professionals can stay relevant in an ever-evolving industry. Whether you're an experienced ServiceNow professional or just starting your journey, this episode is full of valuable insights and real-world examples that will help you navigate the challenges and opportunities of the ServiceNow ecosystem.
Join us as we explore Kevin Frost's remarkable story and uncover the strategies that have propelled him and his team to the forefront of the ServiceNow industry.
"Before you go out and source another platform, come ask me if ServiceNow can do it. Odds are they either have an application that can do it or it can do it." — Kevin Frost
In this episode, you will:
Uncover the 3 critical factors that contribute to the success rate of ServiceNow implementations led by Fusion3 ConsultingLearn how Kevin Frost's mentorship approach has helped 80% of his team members achieve promotions within 2 yearsExplore the 4 essential daily habits that have enabled Kevin Frost to maintain a 95% client satisfaction rate while avoiding burnoutGain insights into the ServiceNow platform's 20% year-over-year growth and its impact on the future of IT service management

Find Out More
To get more insights and updates, follow us on Linking Humans

Connect with Farrah Wells
LinkedInWebsite