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Flourish: Redefining Success - Lisa Esch's Story of Transformation and Fractional Leadership
June 17th, 2024: In the first episode of 'Flourish,' host Sarah Richardson explores the forefront of healthcare innovation with guest Lisa Esch, a seasoned digital transformation and strategy executive. The discussion covers Lisa's journey from her role at NTT Data Services to founding Advisory.Studio, focusing on the challenges and opportunities of fractional executive work. They delve into the issues of ageism, the importance of networks in career transitions, and the potential of generative AI in transforming healthcare operations. Key topics include the significance of a clear value proposition for startups, the impact of emerging technologies, and strategies for reducing administrative burdens in healthcare.
Key Points:
0:00 Flourish: Redefining Success: Lisa Esch's Story of Transformation and Fractional Leadership00:33 Introduction to the Guest04:31 Navigating Ageism in the Workplace06:27 The Rise of Fractional Work15:15 Challenges and Opportunities for Startups24:12 Point Solutions and Business Transformation25:37 The Role of the CIO in AI Strategy28:09 The Evolution of EMRs and Organizational Change29:14 The Importance of a Clear AI Strategy31:59 Speed Round: Healthcare Technology and Automation34:33 Challenges and Hopes for Healthcare Interoperability36:41 Conclusion and Final Thoughts
Stay connected, stay curious, and keep flourishing.
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June 13, 2024: Jason Joseph, Chief Information and Digital Officer at Corewell Health, talks about the monumental digital transformation following the merger of Spectrum Health and Beaumont. How does Corewell navigate the complex integration of cybersecurity, infrastructure, and core applications? What challenges arise in standardizing workflows across diverse hospital systems, and how does the organization plan to optimize its One Epic ecosystem? Jason also explores the role of AI in healthcare, pondering its potential to revolutionize call centers, home health, imaging, and patient and clinician experiences. What are the implications of ambient computing for clinicians, and how does it alleviate their documentation burdens? Finally, Jason reflects on leadership qualities vital for driving innovation in healthcare IT, emphasizing accountability, humility, and teamwork. As Corewell lays the foundation for future advancements, what strategic initiatives will shape its path forward?
Key Points:
Digital Transformation MilestonesOne Epic EcosystemAI Integration StrategiesLeadership in Healthcare ITPatient and Clinician Experience
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June 11, 2024: Zafar Chaudry, CDO & CIO at Seattle Children's, speaks with Clara Lin, CMIO and Associate VP at Seattle Children's. They explore whether AI is a real help or just hype by discussing its practical applications and the risks involved. How can AI be integrated without compromising patient safety? What governance structures are essential to mitigate AI-related risks? How do we balance the high costs of AI innovation with the financial constraints of healthcare systems? The episode also highlights the evolution of AI use cases, emphasizing the need for a strong governance framework and the importance of clinician involvement in designing and implementing of AI solutions.
Categories: Emerging Technologies & Governance
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June 6, 2024: Dr. Eric Lee, the Medical Director of Clinical Informatics at AltaMed, engages in a deep dive into the integration of technology and healthcare services at one of the nation's largest federally qualified health centers. They explore how AltaMed leverages its position to manage care for a vast and diverse patient base across L.A. and Orange Counties. How does the implementation of technological innovations like EPIC's Chronicles claims loader and digital tools address quality measures and improve patient outcomes? What strategies does AltaMed employ to navigate the challenges of Medi-Cal expansions and the integration of clinical informatics? These questions are explored, shedding light on the practical implications of digital transformation in a healthcare setting focused on underserved communities.
Key Points:
Digital Transformation JourneyManaged Care ChallengesClinical Informatics IntegrationServing Impoverished CommunitiesAdapting EHR Systems
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June 5, 2024: George Pappas, CEO, and Scott Mattila, CSO, from Intraprise Health delve into the intricacies of healthcare security. They explore how Intraprise Health aims to simplify and unify risk management for healthcare organizations. With a strong emphasis on automation and comprehensive service offerings, they tackle the pressing question: How can healthcare entities maintain high-level security amidst ever-evolving threats and budget constraints? The discussion also highlights the challenges faced by operational leaders in maintaining continuous security post-certification, and the critical need for a holistic approach to risk unification. Drex DeFord facilitates this insightful conversation, prompting reflection on how organizations can prioritize and manage diverse security needs effectively

June 4: Today on TownHall we are taking a look back at a previously released episode. In this episode  Mark Weisman, CIO and CMIO at TidalHealth interviews Colin Banas, MD, Chief Medical Officer at DrFirst, Inc. about the importance of having accurate medication lists for patients. How can we get to medication list interoperability in a fragmented pharmacy participation landscape? Is relying on pharmacy techs the answer and what are their drawbacks? On a journey to absolve the complexities in today’s interoperability, Dr.First’s mission is to utilize AI so that data is semantically interoperable first and foremost. What does the future look like with this technology in place?
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