711 episodes

The UK's first Self Storage Podcast

We interview the world's leading self-storage experts to help you improve your business.

Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue.

Looking forward to sharing this journey with you.

Hacking Self Storage Dean Booty

    • Business

The UK's first Self Storage Podcast

We interview the world's leading self-storage experts to help you improve your business.

Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue.

Looking forward to sharing this journey with you.

    #703 - Are You Using Live Chat?

    #703 - Are You Using Live Chat?

    Good morning, Store Nation!  
    Thank you for listening to the Hacking Self Storage podcast.
    Today we are talking about the benefits of live chat for your self-storage business.
    Live chat enables real-time communication with website visitors and has boosted our reservations by 14% in one week.
    It's easy to set up, free, and can significantly increase your bookings.
    Hope you gain some new knowledge and insight from this episode.
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 4 min
    #702 - Lost Over 1,500 Sq Ft - Weekly Figs

    #702 - Lost Over 1,500 Sq Ft - Weekly Figs

    Happy Monday, Store Nation!  
    Welcome back to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    Today we're reviewing our weekly figures from all our sites.
    I hope you like and enjoy this episode.  
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 10 min
    #701 - Is Today a Skip or a Rewind Day?

    #701 - Is Today a Skip or a Rewind Day?

    Good morning, Store Nation!  
    Welcome back to the Hacking Self Storage podcast. I'm Dean Booty, documenting my journey in the self-storage industry, sharing tips to help you maximize your facility's profitability.  
    In this episode, we are talking about a life lesson focused on a daily scorecard and redefining success. Inspired by a podcast I listened to, we'll explore how to evaluate different aspects of life—money, family, friends, happiness, and health—and determine if each day is a "rewind day" worth reliving or a "skip day" to move past. It's a fresh way to balance life's priorities and enhance overall well-being.  
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 12 min
    #700 - We LOST 3,500 Sq Ft … And … It Was My Fault!

    #700 - We LOST 3,500 Sq Ft … And … It Was My Fault!

    Good morning, Store Nation!
    Welcome back to the Hacking Self Storage podcast.
    In this episode, we are talking about how a major mistake in my self-storage business led to losing a £6,000/month customer. I discuss the importance of proactive customer management and sustainable pricing to maintain strong client relationships and avoid similar losses.
    I hope you gain some new knowledge and insight from this episode.
    Give it a listen.
     




    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 25 min
    #699 - 32 Reservations BUT We Lost Sq Ft - Weekly Figures

    #699 - 32 Reservations BUT We Lost Sq Ft - Weekly Figures

    Happy Monday Store Nation!
    Thank you for tuning in to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    Today we are talking about our weekly figures from all our sites.
    I hope you like and enjoy this episode.
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 19 min
    #698 - Don't Run Your Business This Way

    #698 - Don't Run Your Business This Way

    Happy Friday Store Nation!
    Welcome back to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    In this episode, we're diving into the importance of monthly accounts and why relying on yearly accounts can seriously hinder your business. If you're using yearly accounts, you're missing the mark.
    I hope you gain some new knowledge and insight from this episode.
    Please give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 8 min

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