The Best Practices Show with Kirk Behrendt ACT Dental

Whether you're taking a course or giving a course, there's a way to do it efficiently. To help you save time in becoming a better speaker or learner, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to share his framework for identifying great CE and educators, and ways for speakers to improve their craft. To learn how to decide who deserves your time, listen to Episode 729 of The Best Practices Show!
Learn More About Dr. Coachman:
Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanMessage Dr. Coachman to register for his World Class Communication Program: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demand
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 729: https://www.youtube.com/@actdental/videos
Main Takeaways for Speakers:
Have humble confidence.Understand your audience.Master the art of storytelling.It all starts with the introduction.Control your nerves by rehearsing.Identify your strengths as an educator.Be aware of your ego and learn to control it.Don't cram 20 years of experience into one lecture.
Main Takeaways for the Audience:
Know your priorities with learning.Choose wisely about who you listen to.Understand the qualities of a good lecture.Be mindful of speakers’ biases, ethics, and egos.It’s okay to want to be entertained but do it consciously.Don't waste time with things that don't deserve your time.
Snippets:
0:00 Introduction.
4:20 The origin of this framework.
6:51 The five components of a lecture.
12:50 Is there an optimal “pizza” combination?
15:58 The controlled ego, explained.
17:28 Qualities of a great educator.
20:30 The four components of the introduction.
23:34 Put your energy into the...

728: How to Fail Hiring an Associate – Bob Spiel
Most associateships — 75% of them — are doomed to fail. If you want to be part of the 25%, don't miss this episode! Kirk Behrendt brings back Bob Spiel, founder of Dentist Partner Pros, to share his expertise in building successful associate relationships, no matter what stage of your dental career. Are you ready to commit? To learn how not to fail when hiring an associate, listen to Episode 728 of The Best Practices Show!
Learn More About Bob:
Send Bob’s business partner an email: bryton@dentistpartnerpros.com Learn more about Dentist Partner Pros: https://dentistpartnerpros.comRequest your free report, Gaining a Wingman: 7 Signs an Associate Should Be in Your Future: https://report.dentistpartnerpros.com
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 728: https://www.youtube.com/@actdental/videosRead Flip Your Focus by Bob Spiel: https://bookshop.org/p/books/flip-your-focus-igniting-people-profits-and-performance-through-upside-down-bob-spiel/11933736?ean=9781544765419
Main Takeaways:
Understand why the majority of associateships fail.Before anything, be ready to commit to an associateship.Be clear about what you and your team want in an associate.Clearly communicate onboarding, mentoring, and salary expectations.Set aside formal time to give and receive feedback from your associates.Synergy is your goal. Don't view your associates as a threat or competition.
Snippets:
0:00 Introduction.
2:34 Why this is a problem in dentistry.
5:24 Why 75% of associateships fail.
9:53 Are you ready for an associate?
14:55 Clarify your givens/wants and get your team’s input.
18:39 Be clear to get buy-in.
21:22 Create synergy, not competition.
22:15 Be clear about mentoring expectations.
23:05 Great associates are out there.
25:31 Onboarding,...

727: 3 Metrics to Measure New Patient Success – Miranda Beeson
You want more new patients. But you don't need all of them! You need the right ones coming — and staying — in your practice. To teach you how, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, with three metrics to help you track the true number of new patients you have and need. New patients are your bread and butter. Get them to return and stay long term! To learn how to attract new patients and reappoint the great ones you already have, listen to Episode 727 of The Best Practices Show!
Learn More About Miranda:
Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalEmail Kirk with your “difficult discussion” scenarios: kirk@actdental.com Send Gina an email: gina@actdental.com 
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 727: https://www.youtube.com/@actdental/videosRegister for Miranda’s Dental Administrator course (September 20, 2024): https://www.eventbrite.com/e/act-dental-administrator-live-course-september-20-2024-tickets-754782152737Join ACT’s BPA to access Creating a 6-Star Experience: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2F6-star-experience#email
Main Takeaways:
You don't need 331 million patients. Choose quality over quantity.Put effort into future appointments, not only the first appointment.Get patients in the office within one to two weeks of the call.Determine the number of new patients you truly need.Track the number of active patients you have.Create value for patients...

726: Mental and Physical Wellness in a Dental World: Balance is Key to Happiness – Dr. Maurice Salama & Dr. Christian Coachman
We pursue success to attain happiness. But what we truly need is balance. To teach you what it means to have balance and how to achieve it, Kirk Behrendt and Dr. Christian Coachman bring in Dr. Maurice Salama, scientific director of DentalXP, with his advice for improving and preserving your physical, mental, and emotional well-being throughout your career in dentistry. Don't trade your health for success! To learn how to prioritize your overall wellness, listen to Episode 726 of The Best Practices Show!
Learn More About Dr. Salama & Dr. Coachman:
Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Salama on Facebook: https://www.facebook.com/maurice.salamaFollow Dr. Salama on Instagram: https://www.instagram.com/mosalama23Learn more about Dental XP: https://www.dentalxp.com
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 726: https://www.youtube.com/@actdental/videos
Main Takeaways:
The world does not come to you with opportunities. Seek them out.Have drive, passion, and discipline, but don't get caught up in it.Create balance. Don't neglect yourself by working too much.Don't trade success for your physical or mental well-being.Success is a drug. Don't overdose on it.It’s not too late to make changes.Be kind to your...

725: The Long-Term Value of Great Relationships in Dentistry – Dr. Bill Robbins, Dr. Jim Otten, & Dr. Gary DeWood
Without a support system, dentistry can be incredibly lonely. What you need are long-term relationships that last your entire career. But where and how do you find people to connect with? To answer that question, Kirk Behrendt brings in three of his favorite people in dentistry, Dr. Bill Robbins, Dr. Jim Otten, and Dr. Gary DeWood, with their wisdom and advice for finding the people you need in your life. Don't wait for them to come to you — seek them out! To learn about the best places where the best people gather, listen to Episode 725 of The Best Practices Show!
Learn More About Dr. Robbins, Dr. Otten, & Dr. DeWood:
Send Dr. Robbins an email: robbinsdds@aol.com Join Dr. Robbins on Facebook: https://www.facebook.com/bill.robbins.79656Send Dr. Otten an email: globaldiagnosisinfo@gmail.com Join Dr. Otten on Facebook: https://www.facebook.com/james.otten.71Follow Dr. Otten on Instagram: https://www.instagram.com/jamesottendentalSend Dr. DeWood an email: gdewood@speareducation.com Join Dr. DeWood on Facebook: https://www.facebook.com/drdewoodFollow Dr. DeWood on Instagram: https://www.instagram.com/garydewoodRegister for Global Diagnosis Education Third Annual Symposium (September 5-7, 2024): https://www.eventbrite.com/e/global-diagnosis-education-third-annual-symposium-tickets-873512919657Register to become a member of Global Diagnosis Education: https://globaldiagnosiseducation.org/groups/general-membership
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast:...

Cancellations are a big deal. It lowers morale, profitability, and your overall practice success. So, what can you do to reduce them? Today, Kirk Behrendt and the ACT team share their proven and effective strategies to decrease cancellations and recover lost time. Patients will cancel — it happens. But you can proactively fill your schedule with the right patients and the right tasks. To learn the best ways to handle open time in your day, listen to Episode 724 of The Best Practices Show!
Learn More About Christina, Miranda, & Dr. Straub:
Send Christina an email: christina@actdental.com Send Miranda an email: miranda@actdental.com Email Dr. Straub for ACT’s Capacity Tracker and 10 Best Practices for Reducing Cancellations: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com 
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club:a...