44 min
Episode 1: Selecting the right contact centre technology We Connect Tech Talk
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- Technology
In this episode, we discuss how organisations can select the right Contact Centre technologies to support their overall business objectives. Topics covered:
What’s right or wrong about the way organisations go about reviewing and choosing tech?
How can they do it better?
What gets in the way of effective innovation?
In this episode, we discuss how organisations can select the right Contact Centre technologies to support their overall business objectives. Topics covered:
What’s right or wrong about the way organisations go about reviewing and choosing tech?
How can they do it better?
What gets in the way of effective innovation?
44 min