264 episodes
What the Dev? SD Times
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- Technology
What the Dev? is a podcast by the SD Times editorial team. We cover the biggest and newest topics in software and technology.
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265: The impact of impolite chatbot behavior on a company's customer service reputation (with WillowTree's Michelle Avery)
In this episode, David Rubinstein, editor-in-chief of SD Times, speaks with Michelle Avery, group VP of AI at WillowTree, a TELUS International Company, about a recent survey the company did on rude chatbots.Key talking points include: What we mean by "rude bot behavior"What goes into creating a chatbot that is politeHow organizations can measure politeness of a chatbotOn the flip side, humans can be rude to bots too
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264: Extending OpenTelemetry to the mobile ecosystem (with Embrace's Andrew Tunall)
In this episode, Jenna Barron, news editor of SD Times, interviews Andrew Tunall, head of product at Embrace, a mobile observability company. They talk about:What it takes to get mobile observability rightThe challenges companies might face when trying to get observability into mobile appsOpenTelemetry's role in mobile observability Access Embrace's open source mobile observability SDKs here: https://github.com/embrace-io
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263: Getting past the hype of AI development tools (with Honeycomb's Phillip Carter)
In this episode, SD Times news editor Jenna Barron interviews Phillip Carter, principal product manager for Honeycomb's AI offerings. Key talking points:Experienced developers will derive greater value from these tools than newer devsTesting is one area where they're really helpful for devs regardless of experience levelGetting past the hype of what the creators of these tools are promising and setting realistic expectationsHow tools will get better for developers over time
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262: What you missed from Broadcom's 2024 VSM Summit (with Broadcom's Laureen Knudsen)
*This episode sponsored by Broadcom*In this episode, SD Times Editor in Chief David Rubinstein talks to Laureen Knudsen, chief transformation officer at Broadcom. They recap Broadcom's 2024 VSM Summit and look forward to what's coming next year. To access the summit on-demand: https://enterprise-software.broadcom.com/vsm-virtual-summit-2024-on-demand To nominate a company for next year's Wavemaker: Broadcom.com/wavemaker
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261: An interdisciplinary approach to responsible AI advancement (with University of Maryland Professor Hal Daumé III)
While we largely talk about AI's impact on software development here at SD Times, the reality is that AI will impact nearly every discipline, from business to finance to education to journalism. The University of Maryland recently launched Artificial Intelligence Interdisciplinary Institute at Maryland (AIM) as a collaborative hub for AI research across different departments and subjects.Hal Daumé III, AIM's inaugural director and a Volpi-Cupal Family Endowed Professor in the Department of Co...
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260: Why development secrets end up in the wild and how we can do better (with Bitwarden's Gina Tran)
In this episode, Jenna Barron, news editor of SD Times, is joined by Gina Tran, director of product for Bitwarden. They talk about the ever growing problem of secrets getting leaked into production, and why it happens. They also talk about how to prevent this problem and what improvements she has seen in secrets management practices over the last couple of years. Related reading: 1. The key to successful secrets management is to make the best way the easiest way2. Implement a good secrets man...