18 min

3 Ways to Look Beyond The Tools for an Exceptional Client Experience IT'S A VIBE | a podcast about client experience and business expansion for service-based businesses

    • Entreprenörskap

“We're all guilty of this, especially in the online entrepreneur space. There's all this focus on the next shiny thing and we're always hopping tools. At least I know, I did that for a long time. […] When you jump into the tools first and you don't start with strategy, then you're basically just putting a bandaid fix on something and oftentimes, it's not done right so, it's not even a proper band aid."


Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about 3 ways to take your client experience to the next level. So that you can focus on your strategy and optimize your tools for client transformation and long lasting business.

In this episode:
Start with the strategy firstShift to a client-first mindsetDon’t forget to set boundariesBuild in opportunities for better communicationListen to your clients and treat them like individuals

Don’t forget to tune into the podcast next week to learn 5 ways to make your offer suite more strategic.


Resources from this episode:

Learn more about The Elevation Lab at: rebeloffice.ca/lab


Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client rentention.


Get The Elevated Experiences Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride.


Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca

“We're all guilty of this, especially in the online entrepreneur space. There's all this focus on the next shiny thing and we're always hopping tools. At least I know, I did that for a long time. […] When you jump into the tools first and you don't start with strategy, then you're basically just putting a bandaid fix on something and oftentimes, it's not done right so, it's not even a proper band aid."


Welcome back to the It’s A Vibe Podcast. In today’s episode, I’m talking about 3 ways to take your client experience to the next level. So that you can focus on your strategy and optimize your tools for client transformation and long lasting business.

In this episode:
Start with the strategy firstShift to a client-first mindsetDon’t forget to set boundariesBuild in opportunities for better communicationListen to your clients and treat them like individuals

Don’t forget to tune into the podcast next week to learn 5 ways to make your offer suite more strategic.


Resources from this episode:

Learn more about The Elevation Lab at: rebeloffice.ca/lab


Get The Elevated Offers Module here and learn how to structure your products and services to deliver transformational results AND diversify to increase client rentention.


Get The Elevated Experiences Module here and get a step-by-step guide to designing and building an intentional client experience and overhauling your internal operations to make running your business a joyride.


Connect with Sarah
I’m on a mission to help our clients deliver transformational client experiences at every turn and become wildly in demand.
Instagram: @rebeloffice
Website: rebeloffice.ca

18 min