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Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

Agency Nation Radio Agency Nation - Insurance Marketing and Technology Strategists

    • Näringsliv

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

    Insurance Women in Leadership: Growth Happens Outside of Your Comfort Zone

    Insurance Women in Leadership: Growth Happens Outside of Your Comfort Zone

    On this special Women’s History Month edition of Agency Nation, host Avery Moore, President ECI Insurance in Edmonton, Oklahoma, and a member the Big “I” national Young Agents Committee, leads a discussion with remarkable leaders who’ve carved their own paths in the independent agency system.
    Joining the conversation are Michelle Middleton, president of Berkley Mid-Atlantic Insurance Group; Patience Noah, Principal/Owner of Patience Noah Insurance in Framingham, Massachusetts; and Jamie Bowden, personal lines agency growth coach at Agents United and chair of Utah Insurance Agents’ Women in Insurance Committee. Together, they share their origin stories, challenges and the lessons learned along the way.
    From starting agencies right out of college to navigating leadership roles in established companies, these women reveal the grit and grace it takes to succeed in a male-dominated industry.
    Dive into candid conversations about the complexities of agency ownership, the importance of mentorship, and the unfiltered realities of work-life balance. Hear firsthand how these leaders embrace vulnerability, face their fears and find empowerment in taking bold, sometimes uncomfortable steps toward growth.
    "Success is easy—it's the fear of failure that gets really hard," says Middleton. “It keeps you from trying. And that's where we've got to be able to feel more confident to just jump off and know that you're going to work really hard.”
    “And if we start to fail, you're going to pivot and change something, embodying a lot of courage to do something different,” she adds.
    Whether you're a seasoned professional or aspiring to step into leadership, tune in for insights, inspiration and a sense of community for women aiming to make their mark in the insurance industry and beyond.
    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit https://www.iamagazine.com/podcasts.

    • 1 tim. 2 min
    Vision for 'Violet' and Women in Leadership with Sarah Cooke

    Vision for 'Violet' and Women in Leadership with Sarah Cooke

    On this episode of Agency nation Radio, Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, Indiana, shares how the agency took technology into their own hands to overcome challenges in the hard market.

    Named as the Outstanding Large Agency in the 2023 Liberty Mutual and Safeco Agent for the Future Awards, WalkerHughes began developing “Violet,” a proprietary software that acts as the agency’s personal lines management system, in 2016.

    “We have so many pressures now, especially with the kind of market that we’re in, and we want our employees to be able to function efficiently on a daily basis,” Cooke says. “By building what others won’t from a technology perspective, we feel uniquely positioned to best support our growing team in the future.”

    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    This episode is sponsored by the Wholesale & Specialty Insurance Association (WSIA). Some decisions are too precarious to take on alone. Sometimes you need a partner who can help you create the right solution for your client’s risk, while minimizing yours. In fact, it’s so cost-effective that a recent analysis by Conning, Inc. concludes that wholesale distribution does not increase the cost to the insured. That’s a good decision. Manage risk. Choose a WSIA member. Go to wsia.com to learn more.

    Sarah Cooke
    https://www.linkedin.com/in/sarah-cooke-a74a67126/

    • 10 min
    Young Agents Take On Hard Market: Working With Carriers

    Young Agents Take On Hard Market: Working With Carriers

    Members of the Big “I” National Young Agents Committee partners with Trusted Choice to share information about the hard market as part of a special bonus series on Agency Nation radio. Guests Adam Risman, Commercial Risk Advisor at Risman Insurance, and Haley Meisner, SVP of Independent Agency Distribution Strategy at Liberty Mutual, went behind the microphone to talk about the importance of relationships between agencies and carriers.
    This discussion, moderated by Cassandra Koegel, a member of the National Young Agents Committee, focused on how the hard market has impacted agents and carries across the country. This conversation provided some perspective from the agent-side and carrier-side with today’s current landscape in the marketplace. Discussion centered around changes with submissions, communications with pre-submissions, changes from carrier requirements, and adaptions that have been made to submissions to meet carrier requirements.
    “Agents rely on carriers for placement. They are the supplier, at the end of the day, the underwriting paper. So, it’s so important that we realize that reliance on one another and we’re partnering together and get out of this successfully. Communication is one thing, but what is in that communication? Education is key right now,” Meisner said.
    During this session, Risman and Meisner both shared their approaches to handling conversations on different sides of the industry. Risman said, “You have to be in constant contact with your carriers, with your marketing reps, with everyone on that side. I think it’s just so important to have that mutual understanding and be able to make it a seamless process, but without over-communicating, without learning and educating ourselves on both sides, it just won’t happen.”
    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    --------------------------------------------------------------
    Cassandra Koegel
    https://www.linkedin.com/in/cassandra-koegel-cisr-ains-ailp-mlis-b2329390/

    Adam Risman
    https://www.linkedin.com/in/adam-risman-clcs-ba218172/

    Haley Meisner
    https://www.linkedin.com/in/haley-smith-meisner-41535080/

    • 21 min
    Winning Talent Acquisition Strategies for Independent Insurance Agencies

    Winning Talent Acquisition Strategies for Independent Insurance Agencies

    On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, is joined by an expert panel to discuss the intricacies and challenges of hiring at independent insurance agencies, as well as some much-needed winning solutions.
    As the insurance industry marks Insurance Careers Month, Claudia St. John, president of The Workplace Advisors, an HR consulting and training firm; Nolan Duda, partner and client experience manager at IdealTraits, a recruiting platform built for independent agencies; and Katherine Strate Smith, president and CEO of Strate Insurance in Morristown, Tennessee, offer their unique perspectives on independent insurance agencies’ No. 1 challenge—hiring.
    Both the insurance landscape and the world of work continue to evolve amidst technological advancements, global economic trends and the lasting effects of the pandemic, the task of attracting, retaining, and developing talent has never been more complicated. Thanks to this specialist panel, this episode provides the foundation for a path forward.
    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit https://www.iamagazine.com/podcasts

    William Jones, Editor-in-Chief, Independent Agent Magazine
    https://www.linkedin.com/in/william-j-jones/

    Claudia St. John, Founder and CEO of The Workplace Advisors, Keynote Speaker, Author
    https://www.linkedin.com/in/claudiastjohn/

    Nolan Duda, Client Experience Manager at IdealTraits Inc.
    https://www.linkedin.com/in/nolan-duda100/

    Katherine Strate Smith, President and CEO at Strate Insurance Group, Inc.
    https://www.linkedin.com/in/katherinestrate/

    • 31 min
    DOI: From R&B to P&C and Benefits with Jarrard ‘Rod’ Powell Sr.

    DOI: From R&B to P&C and Benefits with Jarrard ‘Rod’ Powell Sr.

    On this episode of Agency Nation Radio, Jarrard “Rod” Powell Sr., agency principal at Encore Insurance Group Chesterfield, Virginia, shares his unique experience in insurance.

    Powell grew up cutting records and touring as an R&B artist, but by the time he reached his 30s, he was looking for a more stable career. After breaking into insurance through claims and benefits, Powell realized that “insurance was not only something that I could do, but something that I would enjoy,” he says. “And lo and behold, it went from something on the side to a passion to, ultimately, a purpose.”

    In 2022, Powell and his business partner founded Encore Insurance Group, a mid-Atlantic independent agency that runs the gamut from commercial property & casualty to life, retirement solutions and employee benefits, specializing in voluntary benefits and enrollment communication services.

    Starting the agency was “an opportunity to create the culture that’s going to service communities in the way that we desire, help people, bring value and be a solution,” Powell says.

    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From main street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit https://www.iamagazine.com/podcasts.

    You Should Get A License Podcast
    https://www.youtube.com/@ysgetalicense

    • 19 min
    Young Agents Take On The Hard Market: Operation Mentorship

    Young Agents Take On The Hard Market: Operation Mentorship

    The Big “I” Young Agents partnered with Trusted Choice to deliver information on the importance of mentorship as part of a special hard market bonus series on Agency Nation Radio. Guests Krista Kautz, Producer at Berrong Insurance, and Stewart Berrong, Owner of Berrong Insurance, were interviewed by Cash McMillen, National Young Agents Committee member, on their partnership as mentor and mentee.

    The conversation provides best practices for finding a mentor, approaching the relationship, and the learning from seasoned industry professionals. Kautz, when reflecting on asking Berrong to be her mentor, said, “One of my main things to mentees is to be curious. Ask the questions because I never would have gotten involved in the Young Agents program had I not said ‘hey I see this on your calendar. What is that? How do I get involved in that?”

    Kautz recommends that mentees have ambition when reaching out to their mentors. Having a drive to succeed and find new opportunities for growth will help form a stronger relationship with a mentor. If they have any recommendations or ideas for growth, Kautz says that internal drive to grow will help you be more successful

    During this session, the future of the industry was discussed. There are an estimated 400,000 employees within the insurance industry set to retire in the next few years. Now is the time for conversations between newer employees and seasoned staff to create opportunities for a transfer of knowledge. “The older generation, if you will, is taking our knowledge, our experience, and handing it down to them [younger people]. We have the opportunity to learn from the younger generation as they try to figure that out and apply it to what they’re dealing with day-to-day,” Berrong said.

    Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear.

    For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    ---------------------------------

    GUESTS:

    Cash McMillen
    LinkedIn: https://www.linkedin.com/in/cash-mcmillen-cic-a6a17532/
    Additional Links: www.cashionco.com; https://www.bigiarkansas.com/Education

    Krista Kautz
    LinkedIn: https://www.linkedin.com/in/krista-kautz-cisr-93301b141/
    Additional Links: https://www.berrongins.com/; https://www.bigiok.com/Connect/Pages/YA/default.aspx

    Stewart Berrong
    LinkedIn: https://www.linkedin.com/in/stewart-berrong-cic-crm/
    Additional Links: https://www.berrongins.com/

    • 24 min

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