Can't Stop the Growth Chad Peterman

Jamie Miller has navigated a complex journey in the evolution of Miller’s Services, a family-owned business. This legacy passed down from their grandparents, has transformed from a humble septic business to a diverse home services provider with over 100 employees. In this episode, Jamie discusses the challenges of leadership transition, the critical role of vulnerability in fostering a thriving business environment, and how continuous learning and adaptation have been vital to their success. Together with host Chad Peterman, they explore the importance of developing strong management teams, empowering effective communication, and the unique experiences brought by diverse team members.

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Chad on LinkedIn
Peterman Brothers Website
Jamie on LinkedIn
Miller’s Services Website
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Mark Spencer, a seasoned expert and the force behind Consumer Fusion, brings a wealth of knowledge on reputation management, particularly in the home services franchising and healthcare industries. In this episode, he and Chad Peterman delve deep into the nuances of managing online reputation and reviews in today's digitized world. Mark uncovers the three-pronged approach to reputation management integral to any modern business: generating reviews as an offensive strategy, removing negative feedback as a defensive tactic, and crafting precise review responses.

Additional Resources:
Chad on LinkedIn
Peterman Brothers Website
Mark on LinkedIn
Consumer Fusion Website
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Navigating the evolving landscape of home service industries, Bill Rossell and Alicia Johnston bring their combined expertise to the latest episode of "Can't Stop the Growth" CAMP Digital series with host Megan Bedford. With over a quarter-century of industry wisdom, Bill, CEO of LB Capital, delves into the transformation from print Yellow Pages to digital dominance, emphasizing a customer-first approach. As a seasoned coaching manager from Nexstar Network, Alicia advocates for strategic marketing planning up to six months ahead for SEO and quarterly flexibility. Together, they unpack the "four c's" - cash, collections, collaboration, and coaching - that are key to recession-proofing businesses. They spotlight the human touch in customer interactions, whether through digital platforms, print media, or direct mail, and highlight the value of internal and external branding consistency.
Additional Resources:
Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website 
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Learn More About CAMP Digital
Connect with Bill Rossell
LB Capital, LLC
Connect with Alicia Johnston
Nexstar Network
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In this episode of Can't Stop the Growth, host Chad Peterman discusses the power of accountability in personal and professional growth. Chad delves into the importance of creating possibilities beyond what we think is possible and emphasizes the need to focus on controlling what can be controlled to drive success. He uses real-life examples and statistics to illustrate the impact of accountability on results.

Additional Resources:
Chad on LinkedIn
Peterman Brothers Website
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Data takes center stage in this "Experience Matters" series episode with smartac.com. In this new monthly series on Can't Stop the Growth, Josh Teekell and Andy Fuselier are revolutionizing the way we think about HVAC and plumbing through technology. This time, they focus on the transformative power of strategic pricing and membership plans that drive business success and customer loyalty. They discuss effectively implementing change without disrupting your organization's rhythm and why incremental adjustments, underpinned by technology tools, could be your ticket to enhancing efficiency and seizing growth opportunities. Together they explore how the numbers you crunch influence perceptions, the delicate balance of initial pricing versus churn rate, and the strategic significance of aligning those dollars with your company's overarching ambitions.
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Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
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Connect with Josh Teekell
Learn more about SmartAC.com
Connect with our Sponsor, GoodLeap
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Gail Tripp has a wealth of experience in consumer financing and home improvement sales. From correcting application submission errors to adding co-borrowers, she shares insights on turning financing declines into approvals, shedding light on deciding consumer behavior. She joins Chad Peterman to discuss how strategic financing is crucial for HVAC companies' growth, especially as we look toward 2024's unpredictable challenges. Together, they stress the importance of overcoming economic hurdles such as inflation and supply chain shortages, and how leveraging social media can positively impact our industry. Gail and Chad advocate for embracing financing early in the sales process and selecting partners wisely for sustainable growth.
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Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
Connect with Gail on LinkedIn
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Learn More About GoodLeap
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