12 avsnitt

A podcast by Cisco CX (TAC) experts in the form of a technology true crime storytelling. Learn about technologies, troubleshooting stories from various experts from Cisco.

Cisco Tech Stories Tech Stories

    • Teknologi

A podcast by Cisco CX (TAC) experts in the form of a technology true crime storytelling. Learn about technologies, troubleshooting stories from various experts from Cisco.

    11 - Switching Gears: The Flicker Board Fiasco and the Intricacies of SD-Access

    11 - Switching Gears: The Flicker Board Fiasco and the Intricacies of SD-Access

    00:00 Introduction

    02:30 Nathan flies to Malaysia

    13:00 Discussing SD-access and switching



    In this episode, Nathan Pan, Switching and SD-access Technical Leader, tells us about his trip onsite to Malaysia. We engage on a long discussion about Cisco SD-access as well as the evolution of switching technologies.

    • 40 min
    10- Firewalls play "Tag ! you're it !"

    10- Firewalls play "Tag ! you're it !"

    00:00 Intro

    02:06 Justin Roberts



    In this episode, we interview Justin Roberts, Technical Leader in Next-Gen Firewalls in the US. He takes us, in a very technical episode, through the artchitecture of Cisco Firewalls, how they work and how performance and security are two concepts that are very related. In this story, a customer is seeing applications performance issues after the start of Covid as employees all work from home. However, load is not the problem and their beefy security appliances should handle it without any problem. Where could the problem be ?

    • 45 min
    9 - April's fool episode : 2 truths and a lie

    9 - April's fool episode : 2 truths and a lie

    00:00 Intro

    00:59 Welcome

    01:57 Jaro's story

    16:20 Ivan's story

    31:56 Rik's story



    Today, we interview Jaroslaw Gawron, Ivan Shirshin and Rik Boven. They tell us their stories but one of them is made up. Will you be able to guess which one ? Between database drops, a crystal farm and a blackhole generator, hard to know ...

    • 39 min
    8 - Spotless but spot on

    8 - Spotless but spot on

    In this episode, Steven Janssens takes us through his most memorable Collaboration mysteries.In
    one story, Steven is faced with random Webex endpoints disconnecting
    with no other logs than "user disconnected session" but the user swears
    they didn't disconnect. Is there a ghost involved ?The other story
    involves latency troubleshooting in peak hours and load measuring. The
    server should have plenty enough power but somehow is still not able to
    cope with the load ?

    • 49 min
    7 - The missing chassis and Christmas Ski Chaos

    7 - The missing chassis and Christmas Ski Chaos

    Today, we host Philip Smeuninx, Principal Engineer in Collaboration technologies in CX.

    He tells us stories about missed upgrades during christmas, missing ski vacations with the family as well as hunting for a lost call manager chassis in the logistics chain.

    • 43 min
    6 - Automation Pandemonium : The day SNMP broke the Datacenter

    6 - Automation Pandemonium : The day SNMP broke the Datacenter

    We receive our audio editor but first of all DataCenter guru Kris Vandecruys. He tells us about SAN and the storage technologies, FiberChannel, the difference between NAS and SAN as well as the time where an SNMP monitoring script killed the whole datacenter.

    • 42 min

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