20 min
Delivering an Unmatched Client Experience with Makayla Matheson and Greg Cole FORVIS
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- Karriär
Why does UCX matter? How do we measure Net Promoter Score? What’s changed over the years when it comes to providing client service? In this episode, Partner Makayla Matheson and Chief Marketing Officer Greg Cole talk about all things UCX, including plans for helping us all raise the bar even higher.
Why does UCX matter? How do we measure Net Promoter Score? What’s changed over the years when it comes to providing client service? In this episode, Partner Makayla Matheson and Chief Marketing Officer Greg Cole talk about all things UCX, including plans for helping us all raise the bar even higher.
20 min