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Make work better.


How can we fix work? Each week we chat to scientists and experts to improve our jobs. The book of the show - The Joy of Work is a UK top 10 bestseller: amzn.to/2zsBuR8 Hosted by @brucedaisley. Contact the show

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Make work better.


How can we fix work? Each week we chat to scientists and experts to improve our jobs. The book of the show - The Joy of Work is a UK top 10 bestseller: amzn.to/2zsBuR8 Hosted by @brucedaisley. Contact the show

    Building resilience - understanding the human impact of work

    Building resilience - understanding the human impact of work

    "We think people want to be liked, but they need to be needed".


    A thoroughly stimulating discussion here - that I've allowed to run long because it's so interesting.
    I met a brilliant guy called Misha Byrne who worked for a company called NeuroPower. I was so taken with what he was talking about (applying neuroscience to work) that we arranged to meet up, and he brought Peter Burow, the founder of the company along.


    There's some wonderful stuff in this discussion:
    - the important of Relatedness in teams
    - how we build affinity between people who might not initially see a connection with each other (in this case doctors from India and Pakistan)
    - how good teams don't avoid conflict, they are comfortable with it
    - how resilience can be built in teams
    - "We think people want to be liked, they need to be needed"


    The model that they use in their work is RELISH: Relatedness, Expression, Leading the pack, Interpersonal connection, See Progress and Hope for the future


    We talk a lot about Matt Lieberman's book, Social.


    Misha invites listeners to drop him an email you can do that here. Peter's book is here or you can read it for free here.
     
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    • 54 min
    What's the value of an office?

    What's the value of an office?

    "Tuesday and Thursday, see you there. BOOM!"


    A lot of us are starting to long for human contact again and the office feels like a happy place to be. But what does the office of the future look like? I chatted to the brilliant Antony Slumbers (follow him on Twitter here). Antony is regarded as a visionary thinker in the real estate market and runs a course for you to learn to be the same.
    Antony is incredibly incisive:
    - "in the same way we realised we didn't need a shop to go shopping we've realised we don't need an office to do work".
    - "no company wants an office, they want a productive workforce"


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    • 38 min
    Fewer predictions, more experiments - what's next with work?

    Fewer predictions, more experiments - what's next with work?

    Firstly a conversation with David D'Souza the membership director of CIPD (incidentally is a fantastic Twitter follow).


    David talks about the choices available to firms right now:
    - do we want to be famous for the new culture that we've created?
    - or our actions going to be defined by reactive actions to bosses' whims?


    If you want to follow the Twitter list I mention you'll find it here.


    If you're interested in workplace culture you might like my newsletter makeworkbetter.substack.com
     
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    • 30 min
    Reinventing work 1: why you need to understand the 'self other overlap'

    Reinventing work 1: why you need to understand the 'self other overlap'

    I'm so excited about what is in the next few episodes. This is a short series of episodes about what we're about to lose with the end of office culture, and how we can build something new. If you like this please do share it.


    Today's episode has two great interviews. Later I’m going to hear from the frontline how firms are changing their use of technology by chatting to Adrienne Gormley, Head of EMEA at Dropbox.


    The first conversation is with Dr Emma Cohen, Associate Professor in Cognitive Anthropology at Oxford University. It went to see Dr Cohen before the lockdown and chatted to her in her office. Emma is going to teach you about the impact of working with other people. You're going to learn about how this impacts exercise and then about the self-other overlap. Over the next few episodes we're going to look at this more because understanding this is the secret of building new work.
     
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    • 48 min
    Feeling ok - understanding work & stress

    Feeling ok - understanding work & stress

    Subscribe to the Make Work Better mailout
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    Varied episode today, firstly for Mental Health Awareness week, two members of West Midlands Fire Service talk about stress at work and when it's ok to say you're not ok. Then later in the show a brief discussion with April Vellacott and Jez Groom who give us a brief glimpse of how to use behavioural hacks to improve work.
    Buy their book Ripple here.
     
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    • 53 min
    The world's top culture doctor: Professor Frances Frei talks Uber, WeWork & more

    The world's top culture doctor: Professor Frances Frei talks Uber, WeWork & more

    If you're interested in workplace culture you might like my newsletter makeworkbetter.substack.com


    I've been chasing this conversation for over 2 years and I'm delighted today to talk to the world’s most sought after culture doctor: Frances Frei is the Red Adair of work culture problems.


    If something goes wrong at WeWork, Uber or Riot Games there’s one name you call… You’ll be thrilled to hear the brilliant, thoughtful interview Frances gives.


    She’s very clear answering:
    - could Uber have kept Travis Kalanick and solved their problems?
    - what’s horrifically wrong with 360 appraisals?
    - what is the first action she takes when she goes into a firm
    - can anyone be the agent for change in culture?
    - her feeling on the importance of purpose


    Frances and her wife are the authors of a brand new book called Unleashed which recounts their experience at Uber, WeWork and more.
     
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    • 53 min

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