How to lead in a VUCA world Chang Chats with Stu Chang

Volatility - Characterized by a state (or tendency) of dynamic instability brought about by drastic and rapid shifts.


Be Reliable - Follow through on what is said and agreed to will accelerate positive momentum.

Uncertainty - Unclear about the present situation and future outcomes of your actions


Be Trustworthy - Invest in people, keep teams engaged, involve partners, seek to understand, speak to be understood, act with respect always.

Complexity - Consisting of many different and connected parts: multiple key decision factors


Be Direct - ​Transparency in information communicated and received will gain mutual trust and collaborative efforts

Ambiguity - Open to more than one interpretation; can be understood in different ways; inexactness


Be Understandable - ​Clarity in purpose, direction, responsibilities, and expected outcomes will empower others.


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