5 min
Is the customer always right? Sales Eureka
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- Entreprenörskap
The philosophy of 'The customer is always right’ was advocated around the turn of the 20th century by Marshall Field and his protégé Harry Gordon Selfridge. But, was it supposed to be taken literally?
The philosophy of 'The customer is always right’ was advocated around the turn of the 20th century by Marshall Field and his protégé Harry Gordon Selfridge. But, was it supposed to be taken literally?
5 min