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What would you say if someone asked you, “What are your strengths?” Are you able to not onlyidentify, but articulate what you do best based on your natural talents? Building upon your natural strengths along with gaining experience, expanding knowledge, and improving skills will catapult you forward, no matter what your current circumstances. Utilizing a professional coach assists you in expanding the value of your strengths. Listen in as we discuss strengths based coaching with Rita Williams, a certified professional coach, as she shares her knowledge and experiences based on guiding over 8,000 leaders in her 40 years of coaching experience.

We are often on autopilot. Our thoughts create actions that reflect who we are, how we treat others and how others perceive us. With all that is going on in the world, unconscious bias is at the top of mind for all business and social influencers. Our innate thoughts create automatic actions and words that can be damaging. We leave others feeling less than or excluded. Dr. Lurene Kelley shares personal stories about how she is learning to overcome her own automatic reactions around bias. Dr. Kelley’s experiences as a former journalist, college professor and communications consultant for the Shelby County Public Defender’s Office shapes her path for her own bias awareness and actions to become more empathetic and courageous.

Mark Galley, a Pennsylvania educator and coach took a winding path to eventually end up in a 30-year career that he termed his “calling.” Mark closes out the Boss of Chaos mini-series by sharing what it was like to close out a school year filled with unknowns. He also tapped into his sports coaching experience to give us tactics for getting through tough times and also provided insights to help new educators build a successful career in teaching.

Jennifer Sneed, a Memphis attorney, shares her firm’s response to the pandemic and specifically talks about how they quickly adapted their legal and court processes and embraced technology as a way to ramp up and remain successful. She also found a whole new appreciation for the value of support staff and how they keep the wheels turning on daily basis. She also shares personal strategies about how she uses her time, talent and networks to grow professionally and make her community a better place.

Beth Trouy, a physical therapist, wound care specialist and a supervisor of a hospital-based outpatient PT department has a 29-year career in healthcare. The early weeks and months of the pandemic brought a lot of emotion and challenges as she and her team navigated the crisis. Frenetic, hectic and silent are words she used to describe the path she and her staff were about to embark on. Tune in to find out how acceptance, letting go and passion kept her motivated to tame the chaos of crisis management.

Shawn Young, a 3PL operations manager, kicks off the four-episode Boss of Chaos mini-series. In the series, we learn from professionals in the logistics, healthcare, law and education industries about leading effectively through a crisis situation. Pandemics do not happen often, but there are always crisis periods to manage, whether global or local. In Shawn's words, it was like "rearranging life at the flip of a switch." Find out how he used transparency, the skills of this team, and coaching to navigate his team through the chaos of the pandemic crisis.