My Good Friends RCM Leaders Forum

This episode we have our Good Friend Chanie Gluck on to tell us her story. Chanie is basically the carbon copy of Ben and we learn this throughout our time together. She talks about her role as the CEO and founder of 4D Global, a company that helps doctors get paid. She also discusses her podcasts, Growing Global and Leaders in Medical Billing, and the importance of community and mentorship in the entrepreneurial space.
Chanie shares her upbringing in an Orthodox Jewish family, her early desire to start a business, and the influence of her parents in teaching her self-sufficiency and the value of hard work. She also talks about the impact of her entrepreneurial journey on her children and the importance of finding mentors who have success in all areas of life. She discusses the challenges she faced, including getting divorced and dealing with a shady boss, and how these experiences fueled her determination to succeed.
Chapters
00:00 The Role of the 'Uninformed Sidekick' 
06:23 Chanie's Podcasts: Growing Global and Leaders in Medical Billing
13:53 The Challenge of Finding Mentors
20:50 Chanie's journey and challenges
29:14 The power of Kairos moments
38:17 Building an offshore operation
41:13 Selling the billing company and focusing on 4D Global 
43:49 Navigating the Challenges of the Workplace 
45:06 The Power of Self-Awareness in Entrepreneurship
46:11 Creating Community and Connecting People
47:23 The Importance of Saying No
49:41 Personal Growth and Transformation in Entrepreneurship

Our special guest this episode is Jason Siedman who is the VP of Revenue Cycle at WellStar Health in Atlanta.  Jason tells his amazing story of how he got into revenue cycle and carved his own path.  A path that many of us can relate to with bad decisions and good ones.  A journey of self discovery to land in the best possible place...contentment.  Loved this episode because I love people's stories.  
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This episode we welcome the smartest person in AI that I know.  Ankit Jain who is the CEO and founder of Infinitus Systems. Infinitus is leading healthcare into bot driven phone calls to payers and its an absolutely incredible tech solution.  Ankit was the mind behind Google Play and has done multiple tech plays.  He walks us through a failure early on that is so beneficial for people to hear and learn from.  
We talk about the practical uses of AI today and what it will be like 10 years from now.  Mind blowing stuff.  Do not miss out on this one.  
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This is the 2nd installment that features Seth Joseph who is the Managing Director at Summit Health and a Forbes contributing writer.  Seth wrote a 2 part article in Forbes outlining the pros and cons of having a super power company that is the EMR of the top 100 health systems. 
https://www-forbes-com.cdn.ampproject.org/c/s/www.forbes.com/sites/sethjoseph/2024/02/26/competitive-or-exclusionary-epics-seven-anti-competitive-sins/amp/
We are joined by Heather Dunn (Vanderbilt VP RCM) as a guest co-host and contributor.  We have had many a debate over the years (many of which we haven't published) and it was good to have another one.  Our hope in this episode is to open up the dialogue, not to bash any one company.  
It's important to note that we believe Epic is a good company and has a tremendous product.  However, in the immortal words from SpiderMan, "With great power, comes great responsiblity".  And that is why we are opening the conversation, because power needs accountability to be great.    

This is a 2 part episode that features Seth Joseph who is the Managing Director at Summit Health and a Forbes contributing writer.  Seth wrote a 2 part article in Forbes outlining the pros and cons of having a super power company that is the EMR of the top 100 health systems. 
https://www-forbes-com.cdn.ampproject.org/c/s/www.forbes.com/sites/sethjoseph/2024/02/26/competitive-or-exclusionary-epics-seven-anti-competitive-sins/amp/
We are joined by Heather Dunn (Vanderbilt VP RCM) as a guest co-host and contributor.  We have had many a debate over the years (many of which we haven't published) and it was good to have another one.  Our hope in this episode is to open up the dialogue, not to bash any one company.  
It's important to note that we believe Epic is a good company and has a tremendous product.  However, in the immortal words from SpiderMan, "With great power, comes great responsiblity".  And that is why we are opening the conversation, because power needs accountability to be great.    
 

Join us for this monthly series that we streamed live with Revenue Cycle Leaders. We will dive into a number of topics that leaders are faced with today including: Payers, Automation, Technology, Talent Shortages, Cost Takeout, etc. This will be an interactive session with questions from people who join. Our second episode brings my good friend Kelly Thornton who is Leader for Revenue Cycle for UT Southwestern.  Also past winner of my innovator of the year in revenue cycle (2022) and just one of the smartest rcm people I know.  
This series is sponsored by Tarpon Health.  A community of providers that are tackling automation as a strategy.  Check them out at Tarpon.health