Open Dialogues OpenDialog

 In this conversation with John Kelvie we cover what it means for automated testing and DevOps in conversational space as well as:
• Why you need to test conversations
• How to start testing conversations
• Design considerations when testing
• The importance of use case selection
• How to recommend relevant initial use cases
• Why he started the Conversational Construction Guide initiative

This is definitely one not to be missed because industry insights into how to truly optimize your conversational experiences aren’t easily accessible or digestible.

Conversational Collective: https://www.convocollective.org/guide/

#ConversationalAI #ConversationDesign #ConversationalAITesting #ConversationalDevOps

In this episode, we connect with the brilliant Caio Calado – Community Manager at Bots Brazil who shares his unique insights into the conversational AI and design ecosystem and community in Brazil. We discuss:

· His unique journey into conversational applications

· How the conversational design community is in Brazil

· How the adoption of conversational AI is in Brazil

· The success of conversational applications in Brazil

· What we can learn from Brazil’s adoption of conversational applications

· He’s overall thoughts on the evolution and future of conversational AI

In this episode, we are joined by Greg Benett - Head of Conversational Design at SalesForce.

In this exhilarating episode, where conversation design brains connect, we talked about :

* Building a diverse conversation design team

* Pitfalls and challenges for Conversational AI today

* What’s the future of conversation design

* The Power of Patterns

In this episode, we talk with Hilary Black, Conversation Design Pioneer and initiator of a plethora of Conversation Design Community initiatives like https://www.conversationdesignerjobs.com/ and Conversation Design Internet Club Facebook Group, which Maaike was the very first member of!

As a seasoned conversation designer, Hilary has tons of wisdom and experience to share and is very passionate about conversational experiences via SMS - a very valuable and underestimated channel to connect with customers via conversations!

If you would like to learn more about pushing the boundaries of current conversation design, this is the episode for you!

In this episode, we are joined by Fred Dust - author of the Making Conversations book that we have referred to many times already in our podcast. It is such an honor to have Fred with us!



We talk about all things conversation:

* The intersection of human-human and human-machine conversations.

* Having hard conversations and new ways of listening.

* Dehumanized conversations

* Breaking and shifting conversations



If you enjoyed today's conversation, follow us at OpenDialogAI or subscribe to our podcast for more episodes like these! 

👉 And sign up now at OpenDialog.ai to discover a new way of creating purposeful, context-rich & dynamic conversational experiences!

In this episode, we are joined by Elaine Anzaldo - Conversational UX designer with NLX.  Elaine is an inspiring voice in the industry, both for newcomers and experienced conversation designers alike.



In this episode we explore:

* Starting out in conversation design

* Building your conversation design presence & portfolio

* Interviewing for a conversation design job

* The wonderful world of multimodal design



So if you're looking for a new career in conversation design, or just want to learn how to better implement conversational UX principles into your conversational applications, this is the episode for you. We hope you enjoy listening as much as we enjoyed talking with Elaine.

👉Sign up now at OpenDialog.ai to discover a new way of creating purposeful, context-rich & dynamic conversational experiences!