Patient Experience Insights Healthcare IT Today

For the 139th episode of the Healthcare IT Today Podcast we are talking about the patient experience! Putting patients first and focusing on the patient experience is something a lot of organizations have been talking about as a priority for a while now, but do they really mean it? We kick off this episode by diving into this topic and debating whether or not organizations truly care about the patient experience. Then we discuss what exactly the patient experience is as we share how we would each define it. Next, we take a look at provider organizations and talk about what their main focus areas are for patient experience. Lastly, we end this episode by sharing the best patient experience we've seen recently.



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