S2_E3: Karen Bowman &UJET Cloudlinx: The CX Experience

The team finally managed to convince Karen Bowman from UJET to join the podcast and discuss the capabilities of their platform.  UJET was purpose built with the agent and client in mind with a particular focus on mobile ready technology for the contact center.  Karen discusses why she joined the organization and how the technology is redefining the CCAAS space.