The Friday Habit Mark Labriola II & Benjamin Manley

Welcome to another episode of The Friday Habit! Today, Mark and Ben chat with Richard Weylman, the mastermind behind '100 Proven Ways to Acquire and Keep Clients for Life.'
Richard's journey from selling cookware door-to-door to becoming a guru in speaking and customer experience is truly inspiring. He emphasizes the power of connecting with people and nurturing relationships in business.
We delve into the 'great reevaluation' phenomenon, where folks are seeking businesses that exude thoughtfulness and empathy. Richard shares practical tips on communicating from the consumer's perspective and creating emotionally engaging experiences.
We also touch on the importance of crafting a vision for customer experience and personalization. Plus, we learn from industry giants like Chick-fil-A and Apple about the magic of exceptional customer service.
In a nutshell: Treat customers as individuals, stay connected, and be top of mind when opportunities arise. 
Takeaways
Building relationships and connecting with people is crucial in any business.The 'great reevaluation' is happening in the business world, where people are reevaluating their choices and looking for providers who demonstrate thoughtfulness, kindness, caring, and empathy.Communicating from the consumer's perspective and creating an elevated experience fosters emotional engagement with clients.Demonstrating empathy and asking questions in a thoughtful and kind manner can lead to better communication and stronger relationships with clients. Create a vision for the customer experience and focus on the customerKnow the preferred name of customers and use itFocus on the outcomes customers wantAsk why customers left previous providersSend thank-you notes to customers who say noTreat customers as people and stay in touch with them
Main Topics
00:00 Introduction and Background of Richard Wildman15:46 The 'Great Reevaluation' in the Business World31:33 The Power of Thoughtfulness and Kindness37:35 Elevated Experience and Emotional Engagement45:28 Focusing on Outcomes and Asking Why54:59 Building Relationships and Treating Customers as People  
Episode Links
https://richardweylman.com/https://www.linkedin.com/in/richard-weylman-8a087026/https://twitter.com/richard_weylmanhttps://www.youtube.com/@RichardWeylmanGo to TheFridayHabit.com to find show notes for this episode. There you can also find links to our websites and ways to get in touch. At the bottom of the page you can download our guide to the Friday Habit system that will show you how to set aside one full day each week dedicated to working on your business instead of in your business.

If you enjoyed this episode please subscribe and leave us a review in the Apple podcasts app.

If you have a question or a topic you’d like us to cover don’t forget to record us a quick voice memo and send it to hello@thefridayhabit.com

Thanks for listening to The Friday Habit.
Until next time. Live every day like it’s Friday.
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The Friday Habit: Megan Gluth Bohan's Journey from Law to Leadership
This episode of The Friday Habit features Megan Gluth Bohan, an award-winning entrepreneur, CEO & Owner of Catalynt Solutions, Inc. (formerly TRInternational, Inc.) and owner of ChemBlend of America. Megan shares her inspiring journey from growing up in a small town with a single mother to becoming a successful multinational corporation CEO. She discusses the challenges and pivotal moments in her life, including battling alcohol addiction, being kicked out of college, and eventually finding her path through law school. Megan also talks about her transition from practicing law to acquiring and leading a chemical and raw materials business. The episode emphasizes the importance of empathetic leadership, the power of saying 'yes' to opportunities, and the belief that it's never too late to change your life’s direction. Megan's story is a testament to resilience, the pursuit of success against all odds, and the impact of mentorship and opportunity.
00:00 Welcome to The Friday Habit: Elevating Small Businesses01:13 Introducing Megan Gluth Bohan: From Small Town to CEO01:42 The Journey of a Multinational CEO: Megan's Story04:39 Overcoming Obstacles: Megan's Path to Success06:53 The Power of Saying Yes: Navigating Life's Opportunities09:02 From Law School to Leadership: Megan's Transformation16:44 Embracing the Outdoors: A New Chapter on the West Coast17:30 A Bold Move West and the Start of a New Chapter18:17 The Leap from Law to Entrepreneurship21:01 Becoming Part of a Succession Plan22:44 The Transition to Ownership and Leadership29:11 Navigating Business Ownership During a Pandemic30:22 Empathetic Leadership and Building a Community33:03 Reflecting on the Journey and Key Takeaways

Welcome back to The Friday Habit! In part two of our interview with Jeremy Ryan Slate, we continue our exploration of how embracing the concept of "good enough" can lead to greater success for businesses and teams.
Jeremy expands on the idea that the pursuit of perfection in every detail can actually hinder growth and effective delegation. Instead, he suggests focusing on measurable outcomes based on customer satisfaction. By shifting the focus from perfection to achieving results that satisfy the customer, businesses can develop a more sustainable growth strategy.
We also dive into the importance of fostering trust within teams. Jeremy emphasizes the significance of respecting diverse styles and approaches among team members. By creating an environment where individuals feel empowered to contribute their unique skills and ideas, leaders can streamline operations and free up time to focus on strategic expansion.
In summary, our conversation with Jeremy highlights the value of finding a balance between excellence and efficiency, as well as building trust within teams to drive success.
Main Topics
00:01:04: Importance of delegation and trust in growth00:03:37: The role of AI tools in podcasting00:05:25: Evolution with technology, importance of starting with video00:10:00: Being authentic and honest in content00:13:19: The potential consequences of AI development00:16:27: Potential new career paths due to AI development00:17:09: Role of technology in problem-solving00:22:16: Copyright infringement and AI  
Episode Links
https://commandyourbrand.com/https://jeremyryanslate.com/https://www.facebook.com/jeremy.slatehttps://twitter.com/jeremyryanslatehttps://www.instagram.com/jeremyryanslate/https://www.youtube.com/channel/UCPfHfMJSSp4rAqQjiRH1OKgGo to TheFridayHabit.com to find show notes for this episode. There you can also find links to our websites and ways to get in touch. At the bottom of the page you can download our guide to the Friday Habit system that will show you how to set aside one full day each week dedicated to working on your business instead of in your business.

If you enjoyed this episode please subscribe and leave us a review in the Apple podcasts app.

If you have a question or a topic you’d like us to cover don’t forget to record us a quick voice memo and send it to hello@thefridayhabit.com

Thanks for listening to The Friday Habit.
Until next time. Live every day like it’s Friday.
Listen, rate, and subscribe!
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Welcome to another episode of The Friday Habit! Today, we've got the one and only Jeremy Ryan Slate, CEO of Command Your Brand, joining us for an enlightening chat.
Jeremy is here to unravel the joys and challenges of the entrepreneurial journey, shedding light on how the Friday Habit philosophy can drive both business growth and personal satisfaction. He's dishing out some invaluable insights on strategic planning and smart investments – essential ingredients for any successful venture.
But Jeremy's wisdom extends beyond just business. He's also delving into the profound connection between the human soul and nature, and why integrating natural elements into our personal spaces can work wonders for creativity and well-being.
And if that wasn't enough, Jeremy's sharing some fantastic tips on sprucing up our living and working environments, because let's face it, a well-crafted workspace can make all the difference. So, sit back, relax, and let's dive into this enriching conversation with Jeremy Ryan Slate!
Main Topics
00:06:29: Systemizing and reducing waste within a business00:13:04: Company size and employment structure00:13:57: Switch to remote work00:15:03: Monitoring of employee productivity00:17:10: The Value of Big Company Mindset00:18:20: Transitioning from Phase One to Phase Two in Business00:19:34: The Importance of Standardization for Growth00:21:13: Shifting Viewpoint: From Fixer to Problem Solver  Episode Links
https://commandyourbrand.com/https://jeremyryanslate.com/https://www.facebook.com/jeremy.slatehttps://twitter.com/jeremyryanslatehttps://www.instagram.com/jeremyryanslate/https://www.youtube.com/channel/UCPfHfMJSSp4rAqQjiRH1OKgGo to TheFridayHabit.com to find show notes for this episode. There you can also find links to our websites and ways to get in touch. At the bottom of the page you can download our guide to the Friday Habit system that will show you how to set aside one full day each week dedicated to working on your business instead of in your business.

If you enjoyed this episode please subscribe and leave us a review in the Apple podcasts app.

If you have a question or a topic you’d like us to cover don’t forget to record us a quick voice memo and send it to hello@thefridayhabit.com

Thanks for listening to The Friday Habit.
Until next time. Live every day like it’s Friday.
Listen, rate, and subscribe!
Apple PodcastsSpotifyGoogle Podcasts

Episode Summary:Join Mark Labriola II in this insightful episode of The Friday Habit as he dives into the freelance revolution with Brittany Brewer, a senior account executive at FreeUp. Discover Brittany's journey from renovating a school bus for a digital nomad lifestyle to her pivotal role in the freelancing world. This episode covers the impact of COVID-19 on freelancing, the unique approach of FreeUp, and the benefits of leveraging freelancers for business growth.
Key Takeaways:
Brittany's transition to the freelancing industry and her significant contributions to FreeUp.How FreeUp distinguishes itself from other freelancing platforms by focusing on quality and a rigorous vetting process.Practical advice for small business owners on utilizing freelancers to scale their operations efficiently.Special Offer:Brittany offers The Friday Habit listeners an exclusive $50 credit to get started with FreeUp. Visit freeuppod.com to claim your credit and find the perfect freelancer for your needs.
Episode Highlights:
The evolution of freelancing and how it has become a viable career path post-COVID-19.The advantages of using FreeUp to connect with top-tier freelancers for your business needs.Brittany's personal journey from a traditional job to embracing a digital nomad lifestyle.Strategies for effectively integrating freelancers into your business model.Connect with Us:For more episodes and resources to help grow your business, visit thefridayhabit.com. Have questions or feedback? Email us at hello@thefridayhabit.com.
Call to Action:Don't let fear hold you back from exploring the potential of freelancing for your business. Reach out to FreeUp to find out how they can support your growth with their curated network of freelancers.

Episode Summary:
In this episode of The Friday Habit, hosts Mark Labriola and Benjamin Manley sit down with Ian Campbell, CEO of Nucleus Research. Ian shares his extensive experience and insights into the world of investigative research and how businesses can leverage the concept of Return on Investment (ROI) to enhance sales, improve services, and ultimately win more deals. Whether you're a small business owner, a freelancer, or a creative, this conversation is packed with valuable advice on how to prove ROI and focus your efforts to grow your business.
Key Takeaways:
The Importance of ROI: Ian emphasizes the significance of demonstrating the value of investments to potential clients. He discusses how understanding and presenting ROI can be a game-changer in sales and business development.Three Ways to Deliver Value: Ian breaks down the three core ways businesses can deliver value to their clients: increasing productivity, decreasing costs, or boosting profitability. He explains how aligning your services with these value propositions can significantly impact your sales approach.The Power of Focusing on Niches: The conversation highlights the importance of specialization and focusing on what you do best. Ian shares insights into how narrowing down services to meet specific market needs can lead to business growth and success.Actionable Strategies for Value Selling: Ian provides listeners with practical strategies to implement value selling in their business practices. From identifying customer needs to developing a value proposition and quantifying benefits, the discussion is a roadmap for anyone looking to enhance their sales approach.Leveraging Customer Success Stories: The importance of using customer success stories and references is discussed. Ian advises on how to effectively use testimonials to demonstrate value and credibility to potential clients.Action Item:
Identify the top two or three ways your business delivers value to its clients. Focus on these aspects in your marketing and sales efforts to communicate the tangible benefits of working with your company.
Resources Mentioned:
The Value Sale (Book by Ian Campbell)Nucleus ResearchConnect with Ian Campbell:
Website: Nucleus ResearchEmail: ian@nucleusresearch.comAbout The Friday Habit:
The Friday Habit is the go-to podcast for business owners, freelancers, and creatives who want to transform their passion into a successful enterprise. Join Mark and Ben every week as they dive into the strategies and insights that can help you make every day feel like Friday.
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