Using empathy to resolve conflict Find Your Voice

Have you had an employee test positive for COVID-19? Did you have a COVID exposure at your workplace? Did you have guidelines in place to help you navigate these incidents? And better yet…did everyone agree that those guidelines were sufficient to maintain a healthy workplace? Join Michael Fleming as he discusses best practices on how to work through workplace misunderstandings and conflict, and how to leverage empathy to create a win-win situation for everyone involved!