56 min

045 – Liliana Petrova of JetBlue – Conducting the Customer Experience Orchestra Travel Is Your Business

    • Places & Travel

Designing customer experience in travel... Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman,

Designing customer experience in travel... Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman,

56 min

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