Beyond Luxury Carlota Rodben

Join us for a fascinating exploration into the world of luxury hospitality and retail with Jack S. Ezon, founder and Managing Partner at Embark Beyond. This episode delves into how luxury is being redefined from traditional lavish services to emotionally resonant experiences.

We'll journey from the historic charm of New York's Carlisle Hotel to the meticulous service of Italy's Villa Passalacqua, discussing how today's luxury seekers are shifting their preferences towards experiences that offer personal significance.

We'll also examine the evolving role of non-hospitality brands in the travel sector and how the industry is adapting to meet the demands of a more conscious consumer base. Our discussion highlights the generational shift in values within luxury retail, contrasting the flashy tastes of traditional jet-setters with the discreet preferences of those who prioritize meaningfulness, transparency, and sustainability.

Moreover, we explore how brands are building communities and fostering loyalty through emotional engagement, from Apple’s technological innovations to the trend of group travel to destinations like South Africa. Tune in to uncover how the concept of luxury is pivoting towards creating deeper connections and lasting impressions in the hearts of consumers.



TL;DR:


Redefining Luxury: Transition from traditional luxury to experiences that resonate emotionally.
Spotlight on Hospitality: From the Carlisle Hotel to Villa Passalacqua, exploring high personal service standards.
Changing Consumer Base: Shift in luxury preferences among younger generations towards sustainability and transparency.
Community and Loyalty: How brands like Apple are engaging consumers on a deeper emotional level through community-building and shared experiences.
Global Insights: Discussion on non-hospitality brands entering the travel space and the broader implications for the luxury sector.

Join us in this compelling episode with Diana Verdes Nieto as we explore the transformative world of luxury through the lens of sustainability and the influential impact of Generation Z. Diana, an industry pioneer with an impressive 25-year legacy, shares her extensive knowledge gained from her work with WWF, the founding of Positive Luxury, author of Reimagining Luxury: Building a Sustainable Future for your Brand and her experiences at the prestigious Davos forum, UN, and more.
Dive deep into the evolving narrative of luxury brands as they align with Environmental, Social, and Governance (ESG) principles, and how the industry is responding to global challenges. Discover the pivotal role of Gen Z consumers who are redefining the value of luxury with their commitment to sustainability and ethical consumption. Learn about their preferences for experiences, trading, and secondhand goods, leading to a significant shift in the luxury market.
We also examine the symbiotic relationship between innovation and sustainability. Experience firsthand accounts of initiatives like LVMH's 'Dare to be Green', which are propelling the luxury industry towards a more sustainable future. Hear how companies like Philips are navigating new legislation and leading with innovative practices.
This episode not only explores the current state of luxury but also charts a course for the future where sustainability is seamlessly integrated into the essence of luxury. Engage with Diana's leadership thoughts, available in her new book, and follow her journey as she continues to influence.

Key Points:

Examining how luxury brands integrate ESG principles.
Discussing Gen Z's influence on the luxury market through sustainable and ethical practices.
Insights into initiatives like LVMH's 'Dare to be Green'.
Featuring Diana's extensive experience and her new leadership book.
Visioning a future where luxury and sustainability are intertwined.

Join us as we sit down with Ashumi Sanghvi, the visionary behind MAD Global and Future+, to explore her 15-year journey at the intersection of luxury, media, and technology. Ashumi shares her insights on the evolution from print to digital, the impact of new technologies on brand engagement, content creation, and the future of luxury. Her extensive experience and roles across various influential platforms have positioned her as a leading figure in shaping the digital landscape of luxury and a grand alchemist connecting important players in the space to create a better and more exciting tomorrow.



Key Highlights:


Ashumi's transition from traditional media to digital platforms in luxury branding.
The influence of emerging technologies on luxury media consumption, content creation, and brand interaction.
The role of blockchain, RFID, and NFC in enhancing luxury goods' authenticity and traceability.
Future Plus's impact on bridging digital-native brands with technology and traditional luxury companies.



Follow her:

Instagram @futureplus.xyz, @mad.global, @ashumiss

Dive into the future of luxury branding with Michel Tjoeng, Co-Founder of ChatLabs and winner of the LVMH 2023 AI Prize. Michel is a trailblazer in digital marketing and AI technology. His journey from the early days of e-commerce to leading innovative projects at De Beers sets the stage for his groundbreaking work at ChatLabs.

Discover how ChatLabs is transforming the digital customer experience by leveraging AI to offer unparalleled personalization, mirroring the bespoke service of high-end retail in the online world.



Key Highlights:


Michel Tjoeng's evolution from e-commerce to leading ChatLabs, focusing on AI-driven personalization in luxury branding.
ChatLabs' innovative approach to mimicking high-end retail experiences online, enhancing customer satisfaction through personalized interactions.
The strategic use of AI and unstructured data analysis at ChatLabs to refine and personalize the digital customer journey.
Insights into the future of consumer data usage, emphasizing the shift towards context and preferences over traditional identifiers, amidst privacy concerns.
ChatLabs' achievement of winning the LVMH 2023 AI Award, marking a significant milestone in the intersection of luxury branding and AI technology.

Welcome to Season 2 of the Beyond Luxury podcast!

Building on our first season's success, we're excited to offer deeper insights into the luxury industry's evolving landscape.

This podcast, a spin-off of Carlota's book Beyond Luxury: The Promise of Emotion, invites you into discussions with leaders from various luxury sectors, including fashion, beauty, art, tech and more.

Carlota shares her experience from leading innovation in a top luxury brand to her entrepreneurial ventures, focusing on the integration of technology, experience, and human connection.

This season, we aim to reveal the untold stories of a traditionally exclusive industry, making it more accessible and relatable.

Join us in Season 2 as we explore the future of luxury, aiming to co-create a vision that goes beyond the conventional!

Join this enlightening episode where Ahmed Zaidi bridges the worlds of fashion, artificial intelligence (AI), and sustainability within the luxury sector. With a solid foundation in computer science and a fervent passion for fashion, Ahmed delves into AI's transformative role in luxury fashion. He traces AI's evolution from rule-based systems to the complexities of deep learning, illustrating its capacity to redefine consumer experiences through personalization and streamline supply chain efficiencies.

Ahmed underscores the critical importance of sustainability in fashion, highlighting AI's potential to enhance waste management and promote circularity. He outlines three pivotal strategies for brands that integrate AI: deepening consumer insights, fostering supply chain collaborations, and adopting forward-thinking technologies like blockchain and quantum computing.

Further exploring the revolutionary edge of quantum computing, Ahmed unveils its potential to introduce true randomness into learning about consumer behavior, system dynamics, and supply chain intricacies. He shares his aspirational view of the luxury landscape by 2035, envisioning a space where creativity thrives and physical-digital experiences merge seamlessly.

Key Takeaways:


AI's Revolutionary Role: AI promises to overhaul the luxury fashion industry, from enriching customer interactions to personalizing the shopping experience.
Optimizing Supply Chains: Through AI, brands can achieve leaner operations, fostering better collaboration with manufacturers and reducing waste.
Sustainability as a Priority: AI's contribution to sustainable practices in fashion paves the way for enhanced circularity and transparency.
Strategic AI Implementation: Brands should aim to understand their consumers better, improve supply chain interactions, and embrace technologies like blockchain and quantum computing for a significant impact.
The Future of Fashion: Anticipates a shift towards more thoughtful consumption patterns, driven by quantum computing's capabilities and a reimagined incentive system within the industry.
Vision for 2035: Imagines a balanced ecosystem where digital and physical realms merge, providing a platform for creative expression and innovation in luxury fashion.

Follow Ahmed Zaidi's Journey: Stay updated with Ahmed's latest research and insights into the future of luxury fashion and technology by following him on Instagram and Twitter (@_Ahmetz80).